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Perfect for UserTesting
July 08, 2022

Perfect for UserTesting

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Optimal Workshop

We use Optimal Workshop for user testing on whichever product we are designing. We've specifically used the card sorting feature and the tree testing feature. Overall, we find the features pretty easy to use, though we've only used them for internal user testing versus an external audience. Some of us find it quicker to use than UserTesting.com set-up-wise.
  • The user interface is quite user friendly
  • Variety of tests
  • Access and variety of help on how to run tests, as well as educational information on which tests to run for your use case
  • Improvements to navigation to finding your things
  • Ability to collaborate or share tests
  • Best testing practices
  • Easy to collect data and information
  • Great educational tool
Optimal seems a little more friendly in terms of setting up tests. We do use UserTesting as well, but it felt like that experience has more in-depth workflows to blast a test. Optimal Workshop feels like it is easy to quickly set up one test and then launch it immediately.

Do you think Optimal Workshop delivers good value for the price?

Not sure

Are you happy with Optimal Workshop's feature set?

Yes

Did Optimal Workshop live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Optimal Workshop go as expected?

I wasn't involved with the implementation phase

Would you buy Optimal Workshop again?

Yes

I would use it primarily for any UserTesting needs, either before, during, or after the design process. It works well to send out to an internal group of folks. I have not personally used it yet to blast out to a pool of external users. Optimal Workshop also provides some learning aspects to teach you how to use their product as well as which user test you should run for your projects.