Oracle Database use at a Hospital
January 31, 2018
Oracle Database use at a Hospital
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Oracle Database
We are a hospital. We use Oracle Database for all our in-house development (HIS, electronic records, Invoice, data warehouse). We develop a lot in PL/SQL and this makes it very simple to have it all in the same place.
- Fast
- SQL and PL/SQL are very powerful
- New releases have very nice features like compression, obfuscation, XML and JSON
- License is sometimes is very expensive
- A very good DBA is always needed to solve daily issues
- Help online
- we can trust in our database and feel out data is safe
- Develop in PL/SQL .Is stable,easy and fast and we have no "new releases" problems
Oracle Database Support
| Pros | Cons |
|---|---|
Kept well informed Support understands my problem Support cares about my success | Slow Resolution Poor followup Less knowledgeable Problems left unsolved Escalation required Difficult to get immediate help |
Yes - No - We finally decided not to report anything because we wasted a lot of time and got bad results.
Never. Perhaps the main problem is that we are in Argentina, South America and we never have a good representative or someone that can help us besides Oracle support. In my opinion, Oracle Database is excellent, but the way they deal with customers is very poor and support is very bureaucratic and slow.