Item: Outreach
Rating: 9
Author: Verified User

Overall Satisfaction with Outreach

Use Cases and Deployment Scope

Outreach is my home base for everything. I use it for prospecting, keeping up to date on my book of business, and being able to call and email people with a structure all within the platform. I think that Outreach is crucial to any organization looking to run a world class sales org

Pros and Cons

Pros

Organization
Prospecting
Automation

Cons

Auto dialing
Pipeline review
Call recording

Return on Investment

Meetings booked
Personalization
Account research

Scalability

It's very scalable because of how easy to use it is. I don't see how a team would out grow Outreach to be honest and I think it's a tool that is here to stay. They can continue to be scalable by being able to add call recording and pipeline review features into the tool as well.

Usability

10/10 on the user interface. UI is so good and intuitive I really don't have any complaints about Outreach. The only thing I'll say is the email notification feature could be a little bit more robust and accurate when notifying if there's been other people poking around the emails I've sent

Key Insights

Do you think Outreach delivers good value for the price?

Yes

Are you happy with Outreach's feature set?

Yes

Did Outreach live up to sales and marketing promises?

Yes

Did implementation of Outreach go as expected?

I wasn't involved with the implementation phase

Would you buy Outreach again?

Yes

Likelihood to Recommend

Outreach is suited for any sales org that is looking to manage their book of outbound prospecting outside of excel. I cannot stress enough how nimble and easy to use Outreach is. It is truly a game changer for organization and accuracy across the sales org - a must have for my team!

Comments

Please log in to join the conversation

Outreach is the best