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Outreach Reviews

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384 Ratings
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Score 8.4 out of 100

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TrustRadius Top Rated for 2019
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Reviews (1-25 of 167)

Jordan Chen | TrustRadius Reviewer
September 10, 2019

Outreach is definitely solid and useful

Jordan Chen
Score 8 out of 10
Vetted Review
Verified User
Review Source

Return on Investment

  • It has helped me to figure out who trouble/red flag users are based on who does or doesn't respond to my emails
  • It helps us keep track of any activity that has happened with an account to make sure our engagement is being kept up-to-date
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Hayden Anderson | TrustRadius Reviewer
August 29, 2019

Outreach is Incredible.

Hayden Anderson
Score 9 out of 10
Vetted Review
Verified User
Review Source

Return on Investment

  • It has generated countless new leads, bringing in a massive ROI in regards to awareness and revenue.
  • The time saved internally is huge as well.
  • It helps us interact more often with our customers, helping us build a better story and understanding for what is important to them.
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Anonymous | TrustRadius Reviewer
January 22, 2020

Didn't live up to the hype

Verified User
Score 7 out of 10
Vetted Review
Verified User
Review Source

Return on Investment

  • We switched from SalesLoft, which was a significantly larger investment. As a business user, I do not see that big of an increase in functionality compared to the increased price. For managers, it does give better metrics and visibility into the team's activities.
  • Like any tool of this kind, it increases the ability to reach a wider audience at once and automate a lot of the work.
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Anonymous | TrustRadius Reviewer
October 01, 2019

Reaching out with Outreach

Verified User
Score 9 out of 10
Vetted Review
Verified User
Review Source

Return on Investment

  • Positive impact
  • I cannot imagine not having a tool like Outreach
  • If you can get everyone to adopt, it works for you
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Anonymous | TrustRadius Reviewer
August 29, 2019

Perfect email automation for sales development

Verified User
Score 9 out of 10
Vetted Review
Verified User
Review Source

Return on Investment

  • Sales enablement, in general, allows us to prospect at scale.
  • Outreach specifically, helps make sure our emails are actually reaching the person in a "human" not marketing flagged way or their junk box.
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Anonymous | TrustRadius Reviewer
August 28, 2019

Outreach is the best out there, highly recommend

Verified User
Score 10 out of 10
Vetted Review
Verified User
Review Source

Return on Investment

  • Outreach drives massive pipeline for your organization if utilized fully
  • Outreach reduces churn for current customers by being able to have relevant context for every engagement
  • Outreach saves reps time and allows them to do more selling, less data entry
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John Manuele | TrustRadius Reviewer
August 21, 2018

Powerful Sales Automation

John Manuele
Score 9 out of 10
Vetted Review
Verified User
Review Source

Return on Investment

  • It is difficult to quantify, but speed to contact new inbound leads is up
  • Speed of contact can help with lead conversion
  • It would stand to reason that with improved conversions, the pipeline grew and ultimately more opportunities closed since engagement happened early on
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Sarah Marks | TrustRadius Reviewer
August 21, 2018

More Dials, Less Time

Sarah Marks
Score 9 out of 10
Vetted Review
Verified User
Review Source

Return on Investment

  • Increased Meetings
  • Freed up a ton of calls with ability to make rapid dials
  • Makes taking and tracking notes much simpler
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Anonymous | TrustRadius Reviewer
August 21, 2018

Outreach - Simple and Efficient

Verified User
Score 10 out of 10
Vetted Review
Verified User
Review Source

Return on Investment

  • I think the pinnacle reason that Outreach has been helpful to me is the fact that it makes me more effective. I can get in front of more people in less amount of time.
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Outreach Scorecard Summary

Likelihood to Recommend (384)
8.4
Likelihood to Renew (4)
9.1
Usability (134)
8.8
Support (2)
9.2
Implementation (1)
9.1

About Outreach

Outreach is a customer engagement platform that promises to help optimize every interaction throughout the customer lifecycle. The platform manages all customer interactions across email, voice and social, and leverages machine learning to guide reps to take the right actions. Outreach has thousands of customers, including Cloudera, Glassdoor, Pandora, and Zillow.

According to the vendor, the main benefits are:
  • drive predictable and measurable growth
  • increase efficiency and effectiveness of customer-facing teams
  • improve visibility into sales activity and performance.
Categories:  Sales Acceleration,  Sales Email Tracking,  Sales Engagement

Outreach Features

Has featureSales Automation
Has featureSales Emails
Has featureAccount-Based Sales
Has featureSales Dialer
Has featureSales Intelligence

Outreach Integrations

Microsoft Exchange, LinkedIn Sales Navigator, Twilio SendGrid Email API, Domo, DiscoverOrg, Datanyze, ZoomInfo, Owler, Mapbox, Engagio, DocSend, Crunchbase, Azuqua, Chorus, Highspot, LeadIQ, Salesforce, Gmail, Outlook, Execvision, Darksky, Sendoso, Tray.io, Built.io

Outreach Competitors

Pricing

  • Does not have featureFree Trial Available?No
  • Does not have featureFree or Freemium Version Available?No
  • Has featurePremium Consulting/Integration Services Available?Yes
  • Entry-level set up fee?Optional

Outreach Support Options

 Free VersionPaid Version
Email
Forum/Community
FAQ/Knowledgebase
Video Tutorials / Webinar
Live Chat

Outreach Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:No
Supported Languages: English