Overall Satisfaction with PagerDuty
We use Pager Duty to manage on-call responsibilities and keep on top of production issues. We aggregate alarms from AWS Cloud Watch as well as use it as an internal page utility (for support to page an engineer).
- Aggregates alarms from various sources.
- Manages on-call schedules, maintenance windows, and users.
- The phone app could be improved. We've had a handful of incidents where pages didn't go through and the app had to be reinstalled.
- We can handle production server issues before users notice and complain.
- We can handle issues that would cause irrecoverable loss early. ie. save a Redis node before it runs out of memory and needs to be restarted.
I used an internal page system at a previous large tech company that has a lot of similarities with Pager Duty. Pager Duty has taken that formula and improved on it greatly.
Do you think PagerDuty delivers good value for the price?
Yes
Are you happy with PagerDuty's feature set?
Yes
Did PagerDuty live up to sales and marketing promises?
Yes
Did implementation of PagerDuty go as expected?
Yes
Would you buy PagerDuty again?
Yes