Excellent product!
February 26, 2020
Excellent product!
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with PagerDuty
PagerDuty is used by my department. We use it to notify selected teams or team members for issues that need immediate action. Most of the time the alerts come from our monitoring jobs but also it's used when other teams need our help.
- Can send multiple types of alerts.
- Easy schedule configuration.
- Easy confirmation of the alert through all methods.
- The only issue that I notice so far is that sometimes I don't receive a call and only get a text message. Not sure if this is the application's problem or a phone issue. It has been confirmed by other colleagues as well.
- Quick reaction times when an issue arises.
- No need for the customers to know who to call and how to reach them. One simple email address is enough.
Do you think PagerDuty delivers good value for the price?
Yes
Are you happy with PagerDuty's feature set?
Yes
Did PagerDuty live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of PagerDuty go as expected?
I wasn't involved with the implementation phase
Would you buy PagerDuty again?
Yes