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Reliable and great feature-set for the job
February 26, 2020

Reliable and great feature-set for the job

Ben Slater | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with PagerDuty

We use PagerDuty to manage all our 24x7 alerting across our fleet of managed servers and inbound customer requests.
  • Good management of on-call schedules.
  • Overall feature set fits the need of a 24x7 operation within our organization.
  • Efficient 24x7 roster management.
  • Efficient routing of alerts.
We've relied on PagerDuty for 5 years with no significant outages. It's mission-critical for our business and it has always delivered.
PagerDuty is tightly integrated with our custom monitoring system and is a core part of all our workflows.

Do you think PagerDuty delivers good value for the price?

Yes

Are you happy with PagerDuty's feature set?

Yes

Did PagerDuty live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of PagerDuty go as expected?

Yes

Would you buy PagerDuty again?

Yes

PagerDuty works very well for 24x7 operations. It is still up to you to make sure your alerting is tuned and alerting on the right stuff.