1. Home
  2. Component Content Management Systems
  3. Paligo Reviews
  4. User Review of Paligo
Go Paligo
December 08, 2022

Go Paligo

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paligo

I use Paligo everyday to create end user documentation both digital and physical. The software is easy to use and easy to learn, I appreciate how easy it is to produce online pages and pdf's. they also have a responsive customer service that is will listen to suggestions. We (the doc team where I work) suggested changing the colors on the warning labels to make them easier to read and they applied our suggestion.
  • Easy to use
  • Easy to learn
  • easy to share with others for reviews
  • easy to publish
  • Some of the table features could be improved
  • better search on the help, it's sometimes hard to find the right topic
  • better auto save
  • The ability to send out reviews
  • Online document creation
  • Easy to add different media (images, tables)
  • Increased efficiency, it takes less time to make docs
  • Easier to collaborate with others through reviews
Easy to use and easy to figure out.
The support is very good they are in constant communication with our organization. They request feedback and respond to feedback when it is given to them. The online help is good. the only issue I have is it can be sometimes hard to search for the correct topic, the way the search works could probably be improved.

Do you think Paligo delivers good value for the price?

Yes

Are you happy with Paligo's feature set?

Yes

Did Paligo live up to sales and marketing promises?

Yes

Did implementation of Paligo go as expected?

Yes

Would you buy Paligo again?

Yes

They followed a recommendation we had about improving the warning labels which was nice to see.
The ability to send reviews is helpful if it's needed to get feedback from a large swath of people, and it's nice everyone can see everyone else's comments.