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Paligo

Paligo

Starting at $4,800 per year per seat
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Overview

What is Paligo?

Paligo, headquartered in Stockholm, offers their component content management system (CCMS), supporting the creation and publishing of technical documentation and help systems.

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Recent Reviews

Paligo delivers

8 out of 10
December 20, 2022
We use Paligo to generate all external-facing, technical documentation, including hardware manuals, software reference material, and …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://paligo.net/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $4,800 per year per seat
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Product Details

What is Paligo?

Paligo was built for documentation professionals who need to manage a large volume of complex content. To manage and organize this documentation efficiently, content reuse is essential. The Paligo CCMS is designed for companies who need to leverage the benefits of content reuse for better business outcomes.


Content reuse helps to streamline the content creation process as it saves time, money, and improves the quality of output. The single sourcing features eliminate duplication of content and optimize the content creation process. Additionally, the modern SaaS UI lets content creators of all levels of proficiency to grasp the fundamentals of structured authoring.


Paligo states its goal is to make structured authoring more accessible to a wider audience by simplifying and demystifying the process. The CCMS enables customers to author, manage, translate, and publish multichannel content.


Paligo's top features at a glance:

  • Structured Authoring
Structured authoring helps make content consistent, accurate, and future-proof. The XML editor enables content reuse, making structured authoring easier.
  • Content Reuse
Reuse content at scale with topic-based authoring and smart single sourcing features such as component reuse, block content reuse, the Paligo text fragment reuse, dynamic variables, and conditional content
  • Multi-Channel Publishing
Paligo takes multi-channel publishing to another level. Publish to HTML5, PDF print, SCORM eLearning, Zendesk, Salesforce, GitHub, BitBucket, and Amazon S3.
  • Versioning
Paligo features version history and roll-back, version branching, and release management made specifically for technical writers and content authors.
  • Translation Management
Paligo offers smart translation management, avoiding duplicate files for each language. Integrates with Phrase and other TMS solutions.
  • Collaboration
With a familiar SaaS UI Paligo enables contributors and reviewers to collaborate on content. International teams can work together on documentation without the drawbacks of on-premises, locally-installed systems.

Paligo Features

  • Supported: Single sourcing
  • Supported: Content reuse
  • Supported: Multi-channel publishing
  • Supported: Translation management
  • Supported: Contributor editor
  • Supported: Structured authoring
  • Supported: Topic based authoring
  • Supported: Versioning
  • Supported: Branching
  • Supported: Assignment planner
  • Supported: REST API
  • Supported: Variables
  • Supported: Conditional content
  • Supported: CCMS
  • Supported: Integrations
  • Supported: XML editor
  • Supported: Docbook

Paligo Screenshots

Screenshot of Branching in PaligoScreenshot of Conditional filters in PaligoScreenshot of Contributor editor in PaligoScreenshot of Some of the integration options in PaligoScreenshot of Main editor in PaligoScreenshot of Multi-channel publishing options in PaligoScreenshot of Assignment planner in PaligoScreenshot of Content reuse in PaligoScreenshot of SME reviewing in PaligoScreenshot of Translations in PaligoScreenshot of Versioning in Paligo

Paligo Videos

A one-minute overview of Paligo
Structured Authoring Series: Episode 1
Structured Authoring Series: Episode 2

Paligo Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesGlobal
Supported LanguagesEnglish

Frequently Asked Questions

Paligo, headquartered in Stockholm, offers their component content management system (CCMS), supporting the creation and publishing of technical documentation and help systems.

Paligo starts at $4800.

Heretto, Vasont CCMS, and MadCap IXIA CCMS are common alternatives for Paligo.

Reviewers rate Support Rating highest, with a score of 8.6.

The most common users of Paligo are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(40)

Attribute Ratings

Reviews

(1-24 of 24)
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Score 8 out of 10
Vetted Review
Verified User
Incentivized
Although there are some small things (like shifting between publications and topics in the navigator when opening a topic), I also experienced that it was very easy to explain some colleagues how to work with Paligo. Compared to our previous tool, it is way more intuitive. And big step forward for us.
December 20, 2022

Paligo delivers

Score 8 out of 10
Vetted Review
Verified User
Our platform is complicated so documentation supporting it can be too. Paligo's UI allows myself and more junior members to jump right in.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Generally, I'm very happy with Paligo and the productivity gains that I get from using it. There are a few arbitrary limitations on structure, and when applying conditional formatting, that I don't really understand. Unlinking / editing reused text uses this broadly inscrutible colour-coding that I just hate. It would be nice to double-click a component, make edits, then respond to a popup asking if I want to confirm the edit for all linked content, or unlink this instance. Likewise converting from an informal topic insertion to duplicates of its raw contents.
December 08, 2022

Paligos best features

Brad Baillio | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
It generally works pretty well. Sometimes the interface requires an excessive number of clicks to get to where you are editing things.
The comments could be a little more granular and easier to respond/reply/close.
Kaspar Dahlqvist | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
The GUI is easy to work with, and it also contains a very nice overview of all users and their access rights. Even though it (in our case) contains thousands of topics and images, it has never been slow to work with. Whenever we run into problems or have feature requests, support cases are always addressed in a very short time frame.
Ricardo Jorge Da Costa Lima | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
As a greenhorn, I am quite new to CCMS and have no benchmark for comparison. However, Paligo is an intuitive system that provides you with coherent messages whenever an operation is not possible. This helps in a continuous learning process until you are aware of the basic underlying logic. Additionally, I heavily rely on hotkeys. Once you know when to appropriately use your hotkeys Paligo becomes an even faster and more convenient tool.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
It does have a bit of a learning curve if you are not used to structured authoring or separating content from layout, but the learning resources are excellent, and once you pass the curve, it proves to be very efficient to use. I take a point off for the layout editor. It can be a bit tedious to go through all of those different lists, and the previews do tend to load slowly.
Monica White | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
I'm glad that it's cloud-based, so I can access it from home or work. But I do wish it were a little more intuitive on the front end for new users; the alt key is more useful than the ctrl key, initial layout is confusing until you learn the depth of the tools, and you really do have to take the $400 training in order to truly understand how to use the product. I don't know what my company pays for access to the software, but I know it's something.
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