Skip to main content
TrustRadius
Paligo

Paligo

Starting at $4,800 per year per seat
View Pricing

Overview

What is Paligo?

Paligo, headquartered in Stockholm, offers their component content management system (CCMS), supporting the creation and publishing of technical documentation and help systems.

Read more
Recent Reviews

Paligo delivers

8 out of 10
December 20, 2022
We use Paligo to generate all external-facing, technical documentation, including hardware manuals, software reference material, and …
Continue reading
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

View all pros & cons
Return to navigation

Pricing

View all pricing

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://paligo.net/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $4,800 per year per seat
Return to navigation

Product Details

What is Paligo?

Paligo was built for documentation professionals who need to manage a large volume of complex content. To manage and organize this documentation efficiently, content reuse is essential. The Paligo CCMS is designed for companies who need to leverage the benefits of content reuse for better business outcomes.


Content reuse helps to streamline the content creation process as it saves time, money, and improves the quality of output. The single sourcing features eliminate duplication of content and optimize the content creation process. Additionally, the modern SaaS UI lets content creators of all levels of proficiency to grasp the fundamentals of structured authoring.


Paligo states its goal is to make structured authoring more accessible to a wider audience by simplifying and demystifying the process. The CCMS enables customers to author, manage, translate, and publish multichannel content.


Paligo's top features at a glance:

  • Structured Authoring
Structured authoring helps make content consistent, accurate, and future-proof. The XML editor enables content reuse, making structured authoring easier.
  • Content Reuse
Reuse content at scale with topic-based authoring and smart single sourcing features such as component reuse, block content reuse, the Paligo text fragment reuse, dynamic variables, and conditional content
  • Multi-Channel Publishing
Paligo takes multi-channel publishing to another level. Publish to HTML5, PDF print, SCORM eLearning, Zendesk, Salesforce, GitHub, BitBucket, and Amazon S3.
  • Versioning
Paligo features version history and roll-back, version branching, and release management made specifically for technical writers and content authors.
  • Translation Management
Paligo offers smart translation management, avoiding duplicate files for each language. Integrates with Phrase and other TMS solutions.
  • Collaboration
With a familiar SaaS UI Paligo enables contributors and reviewers to collaborate on content. International teams can work together on documentation without the drawbacks of on-premises, locally-installed systems.

Paligo Features

  • Supported: Single sourcing
  • Supported: Content reuse
  • Supported: Multi-channel publishing
  • Supported: Translation management
  • Supported: Contributor editor
  • Supported: Structured authoring
  • Supported: Topic based authoring
  • Supported: Versioning
  • Supported: Branching
  • Supported: Assignment planner
  • Supported: REST API
  • Supported: Variables
  • Supported: Conditional content
  • Supported: CCMS
  • Supported: Integrations
  • Supported: XML editor
  • Supported: Docbook

Paligo Screenshots

Screenshot of Branching in PaligoScreenshot of Conditional filters in PaligoScreenshot of Contributor editor in PaligoScreenshot of Some of the integration options in PaligoScreenshot of Main editor in PaligoScreenshot of Multi-channel publishing options in PaligoScreenshot of Assignment planner in PaligoScreenshot of Content reuse in PaligoScreenshot of SME reviewing in PaligoScreenshot of Translations in PaligoScreenshot of Versioning in Paligo

Paligo Videos

A one-minute overview of Paligo
Structured Authoring Series: Episode 1
Structured Authoring Series: Episode 2

Paligo Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesGlobal
Supported LanguagesEnglish

Frequently Asked Questions

Paligo, headquartered in Stockholm, offers their component content management system (CCMS), supporting the creation and publishing of technical documentation and help systems.

Paligo starts at $4800.

Heretto, Vasont CCMS, and MadCap IXIA CCMS are common alternatives for Paligo.

Reviewers rate Support Rating highest, with a score of 8.6.

The most common users of Paligo are from Mid-sized Companies (51-1,000 employees).
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(40)

Attribute Ratings

Reviews

(1-25 of 26)
Companies can't remove reviews or game the system. Here's why
December 20, 2022

Paligo delivers

Score 8 out of 10
Vetted Review
Verified User
I've yet to be unhappy with the support I've received from Paligo. Missing features are an occurrence for any piece of software.
Benjamin Spendlove | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
All the support requests I've submitted have been resolved in one way or another. Sometimes it takes some back and forth, which is to be expected. This is where being on a different continent becomes a drawback. Since we became Enterprise users, we've also had an additional level of help and support from a dedicated account manager in the US, and the resolutions seem to come more quickly.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I've had good experiences so far with Paligo support. Responses have been prompt, with enough detail to unblock me / point me to features I didn't yet know about. Maybe it's unfair to fault them for not road mapping proper SCORM 1.2 compatibility, but I'm going to do it anyway.
December 08, 2022

Go Paligo

Score 9 out of 10
Vetted Review
Verified User
Incentivized
The support is very good they are in constant communication with our organization. They request feedback and respond to feedback when it is given to them. The online help is good. the only issue I have is it can be sometimes hard to search for the correct topic, the way the search works could probably be improved.
Ricardo Jorge Da Costa Lima | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Paligo's support has a very quick turnaround time and always ensures that your raised questions are fully answered.
They constantly follow up to clarify whether their suggestions have the expected result.
All around a group of friendly, helpful, and quick supporters!

However, raising a feature request is often not answered at all, although it is heavily upvoted by other Paligo users.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
So far, support has been excellent. They reply very quickly and give in-depth replies. Solutions advisors and account managers have also been very responsive and clearly focused on creating the best experience for implementation. And that's only when the answers can't be found in excellent product documentation. The online training class and tutorials are also very good.
Monica White | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
The training is exceptional, and follow-up support is absolutely comprehensive. The main minds behind this company are dedicated to its success, and you can tell by how responsive they are to their customers.

I almost feel as if I have a professional connection with my main contact for this company, and it makes me confident that any time I reach out, there will always be a supportive answer following. This is an excellent aspect for ANY company, and Paligo has it in spades. Thank you, Mike.
Return to navigation