Streams by PanTerra Networks Lifeline
Modules Used
- SmartBox
Overall Satisfaction with PanTerra Networks
We use PanTerra Networks for our day-to-day communication with our clients. We have not integrated PanTerra Networks Streams in to a CRM but I’m sure it would be easy to do so. We take and make calls using PanTerra Networks Streams, text messages, internal chats, and meetings, we use storage space to share official documents, and every user has their own storage. Works perfectly on cellphone, computer app and on web as well.
Pros
- Groups
- Reporting
- Individual user management
Cons
- Working on Theme/UI could give the users a better feel. To me it’s okay, but frequent users are looking for more appealing UI
- The mute button glitch came back in the new update for iOS
- Positive: Have had 99% Up-time, keeping the team render our services 24/7
- Negative: Based on UI, people think it’s cheap or not good
It has helped us positively.
I compared between the vendors and found them affordable and reliable. Their onboarding process was rather lengthier but since then, we have hardly had issues.
Do you think PanTerra Networks delivers good value for the price?
Yes
Are you happy with PanTerra Networks's feature set?
Yes
Did PanTerra Networks live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of PanTerra Networks go as expected?
Yes
Would you buy PanTerra Networks again?
Yes
Comments
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