PanTerra Networks Use Review and Recommendation
August 13, 2025

PanTerra Networks Use Review and Recommendation

Connie Jones | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with PanTerra Networks

We are a church/non profit and we've had the PanTerra Networks System for 3 years. I've been here for 2 years and the system and features have been pretty easy to use. I like the voicemail to email feature. They offer us an affordable service and I think that is the biggest benefit because the monthly cost is very affordable.

Pros

  • Call Transfers
  • Voice Recording Quality and Delivery
  • Easy to Use Automation System/Auto Attendant

Cons

  • I don't like having to login to download invoices
  • Affordable Pricing
  • Consistent Pricing
They do more email that phone support but they do answer in a reasonable amount of time.
I participated in the implementation and it was easy!
We only use the phone system, not the added features.
It's pretty easy to use. I don't have any complaints about the system.

Do you think PanTerra Networks delivers good value for the price?

Yes

Are you happy with PanTerra Networks's feature set?

Yes

Did PanTerra Networks live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of PanTerra Networks go as expected?

Yes

Would you buy PanTerra Networks again?

Yes

We're not a super high tech operation. We're not a large organization. We have 5 phones in our 5 administrative offices. So the system is appropriate for us and I imagine it would be fine for someone looking to scale. I set up the phones and they work great. So does the auto attendant and the rest of the features that we use.

Comments

  • Tessa Chablais | TrustRadius Reviewer
    Tessa Chablais
    (Vendor Representative) commented 4 months ago
    Hi Connie, thank you so much for sharing your experience Were thrilled to hear that our system has been easy to use and that features like voicemail-to-email call transfers and the auto attendant have been helpful for your organization. We also appreciate your note on affordability its great to know our service has delivered consistent value over the years. We hear your feedback about invoice access and will share it with our team as we continue to improve. Were grateful for your trust and for the opportunity to support your churchs communication needs.

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