Good price for the product and service
January 31, 2023

Good price for the product and service

teresa quan | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with PanTerra Streams

Did not participate in implementation so cant respond. Thank you.
Used Panterra Stream for Corp office and out of state employees. It was nice to have system that employees can used the stream on their cell phone. Very seamless that when we call it shows up company number instead of cell number. Easy to add and deactive users from anywhere and can answer phone calls from remote site.
  • Voice over IP
  • Can have work # on cell phone so user dont show personal cell #
  • Can answer phone call from anywhere as long as you have the Steam app on your cell phone
  • Training was light. Had a newbie that train the team while newbie was learning. Better training for newbie so he can answer questions.
  • When we used existing extension that below to another employee the old name would appear on Stream app but on the phone it would appear with the new employee name. It look like it didn't sync up.
  • Better technology - ie answer and call on cell phone showing company number
  • Pricing was lower
Overall the support is good. Answer our questions on timely manner.
Very positive. Help us be more efficient.

Do you think PanTerra Networks delivers good value for the price?

Yes

Are you happy with PanTerra Networks's feature set?

Yes

Did PanTerra Networks live up to sales and marketing promises?

Yes

Did implementation of PanTerra Networks go as expected?

I wasn't involved with the implementation phase

Would you buy PanTerra Networks again?

Yes