Likes and dislikes about Parallels Remote Application Server (Parallels RAS)
Updated October 02, 2025

Likes and dislikes about Parallels Remote Application Server (Parallels RAS)

Freddy Garcia | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Parallels Remote Application Server (Parallels RAS)

Parallels Remote Application Server (Parallels RAS) has been something we have used for at least 5 years, but I think probably more than that. Parallels Remote Application Server (Parallels RAS) allows for us to publish Windows desktop applications as if they are web applications without many of our users knowing this.The simplicity of setup and the speed at which the system runs for the end user.

Pros

  • Printer integration makes easy
  • Solid connection that does not drop unexpectedly like other
  • Easy to publish appls
  • Easy to troubleshoot issues

Cons

  • Configuration
  • Set it up
  • Troubleshooting
  • Upgrades interface change to much
  • Make easy to updates
does not allow publishing on Linux desktops. does not allow perpetual licenses, only subscriptions. Does not allow customizing the client appearance with the company logos.
About 20 minutes

Do you think Parallels Remote Application Server (Parallels RAS) delivers good value for the price?

Yes

Are you happy with Parallels Remote Application Server (Parallels RAS)'s feature set?

Yes

Did Parallels Remote Application Server (Parallels RAS) live up to sales and marketing promises?

Yes

Did implementation of Parallels Remote Application Server (Parallels RAS) go as expected?

Yes

Would you buy Parallels Remote Application Server (Parallels RAS) again?

Yes

Cross Platform Management and Resource Control is a huge beneficial factor to us in this department of our organization.

Using Parallels Remote Application Server (Parallels RAS)

100 - Remote Applications and Remote Computers
2 - IT Helpdesk and Analyst person
  • Easy to use
  • configure
  • Reliability
  • Price
  • Support
  • shared files
  • cloud services
  • parallels mac
We have used Parallels for about 5= years and have very few issues with it

Evaluating Parallels RAS and Competitors

Yes - remote Desktop Services
  • Cloud Solutions
  • Scalability
  • Integration with Other Systems
  • Ease of Use
  • Other

Parallels RAS Implementation

pre-build deployment
  • Implemented in-house
  • Third-party professional services
  • TIBCO professional services
  • Don't know
Change management was minimal
  • clients teaching
  • deployment
  • installing clients

Parallels RAS Support

ProsCons
Quick Resolution
Knowledgeable team
Kept well informed
Immediate help available
Support cares about my success
Poor followup
Problems left unsolved
Escalation required
Need to explain problems multiple times
Slow Initial Response
No, we did not. We learned to support it in-house
Yes - very effective and timer matter
helped troubleshoot printer issue
Very happy with this program

Using Parallels RAS

ProsCons
Like to use
Easy to use
Well integrated
Quick to learn
Feel confident using
Unnecessarily complex
Requires technical support
Inconsistent
Cumbersome
Lots to learn
  • Remote pc
  • Remote applcation
  • Printers integration

Comments

More Reviews of Parallels RAS