Item: Paycor
Rating: 5
Author: Verified User

Overall Satisfaction with Paycor

Use Cases and Deployment Scope

Paycor is our HRIS and we use almost every module they offer, including: payroll, ats/recruiting, performance management, lms, pto tracking, benefits integration, and background checks. It does what we need to do, generally with little issues, and they offerings continue to grow and consolidate and centralize.

Pros and Cons

Pros

ATS
365 Integrations
LMS

Cons

Integration with azure/microsoft 365
Support
CSM

Return on Investment

Time to hire improved
Onboarding simplified
Information access

Usability

The performance management module was so inaccessible it was impossible to implement alone. They must have received this feedback a lot as then they started offering implementation specialists ($5,000!) that actually got us up and running. Before that I could not access the module. Other areas are relatively easy to learn via their support articles and videos.

Alternatives Considered

ADP Workforce Now and Paychex PEO

They seemed similar but Paycor was cheaper at the time. However, Paycor has so many fees they tack onto every invoice that may not be the case anymore. The support services supposedly were better at ADP but that was an unknown.

Key Insights

Do you think Paycor delivers good value for the price?

Yes

Are you happy with Paycor's feature set?

Yes

Did Paycor live up to sales and marketing promises?

Did implementation of Paycor go as expected?

Would you buy Paycor again?

Other Software Used

Employee Navigator

Likelihood to Recommend

My recommendation being average would cynically be based on the fact that every HR practitioner in my network also complains about the support at their HRIS companies. Otherwise I think I might have changed to another platform. If their support were easily accessible, dedicated, and competent I don’t think I’d have any complaints.

Paycor Feature Ratings

Comments

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Paycor Pros and Cons

Modules Used