The search is over! Paylocity fills the bill
August 06, 2024

The search is over! Paylocity fills the bill

Kelley Crosby | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paylocity

Paylocity is used as our payroll vendor for our bi-weekly payroll of approximately 80 employees. Our previous payroll vendor had continuous glitches and many "work arounds" that I, as the Payroll Manager had to use. One of my biggest issues was that I was never able to get immediate help when calling in. Paylocity's platform runs smoothly without glitches and when I call with an issue or "crisis", I get a live person picking up the phone without being put in a queue and waiting to be called back....great customer service!

Pros

  • Well-illustrated and written instructions for various tasks
  • Very responsive customer service team and answers immediately and is knowledgeable about the software.
  • Many facets available, not just for managing payroll, but for on-boarding, HR, training, and record keeping.

Cons

  • While the instructions are great, some could be in more detail...."dumbing it down" to a child's level sometimes is what I need
  • More illustrations in instructions
  • There are some set-up tasks that I was able to complete myself on our previous vendor's platform, but am unable to on Paylocity. I would like to be able to do some of these things myself.
  • Reduced costs
  • Time better used - less work arounds
  • Easier platform for employees to manuver
The leave tracking works very well for us, as well as vacation and sick time accruals. I can't speak to the HR portion as I strictly to the payroll processing.
Employees love being able to see Announcements on the Community module and being able to respond. Their dashboard is comprehensive and easy to look at. The leave tracking is easy to navigate and allows them to spend much less time than the old way of leave tracking by filling out a form and getting it approved.

Do you think Paylocity delivers good value for the price?

Yes

Are you happy with Paylocity's feature set?

Yes

Did Paylocity live up to sales and marketing promises?

Yes

Did implementation of Paylocity go as expected?

Yes

Would you buy Paylocity again?

Yes

Paylocity has worked wonderfully for our workforce of 80 employees. We haven't used the on boarding process yet, but are planning to and expect it to require less work for the several folks that will be using it.

Paylocity Feature Ratings

8.2
Employee demographic data
8
Job profiles and administration
9
Workflow for transfers, promotions, pay raises, etc.
9
Organizational charting
9
Organization and location management
8
Compliance data (COBRA, OSHA, etc.)
6
8.1
Pay calculation
9
Support for external payroll vendors
9
Off-cycle/On-Demand payment
9
Benefit plan administration
7
Direct deposit files
9
Salary revision and increment management
6
Reimbursement management
8
8.7
Approval workflow
9
Balance details
9
Annual carry-forward and encashment
8
8.6
View and generate pay and benefit information
9
Update personal information
9
View job history
7
View company policy documentation
9
Employee recognition
9
Asset Management ()
Not Rated
8.7
Report builder
9
Pre-built reports
9
Ability to combine HR data with external data
8
Integration with other HR capabilities ()
Not Rated
Performance Management ()
Not Rated
Succession Planning ()
Not Rated
8.0
New hire portal
8
Manager tracking tools
8
Performance and Goals ()
Not Rated
8.1
Job Requisition Management
7
Company Website Posting
8
Publish to Social Media
9
Job Search Site Posting
8
Duplicate Candidate Prevention
7
Applicant Tracking
9
Notifications and Alerts
9

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