Amazing Customer Service
June 30, 2025

Amazing Customer Service

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paylocity

In our organization, We use Paylocity for Recruiting through Payroll. Benefits are integrated as well.

Pros

  • Payroll - Retro Pay.
  • Recruiting/Onboarding/Payroll
  • Integrations to 401-K Platform

Cons

  • I think there is room for improvement in Paylocity because Time & Labor different system than HR (human resources) Payroll, Have to log out to see Hourly/Salary employees.
  • Paylocity has decreased time spent on many objectives, Recruiting to Onboarding eliminating errors from old manual processes.
Getting information for ROI regarding talent retention.
Love the Peer recognition, just wish our employees would use more often.

Do you think Paylocity delivers good value for the price?

Yes

Are you happy with Paylocity's feature set?

Yes

Did Paylocity live up to sales and marketing promises?

Yes

Did implementation of Paylocity go as expected?

Yes

Would you buy Paylocity again?

Yes

If asked, I think I would tell a colleague that, in my experience, the Paylocity Rep is responsive and amazing ([...]/[...]/[...])

Paylocity Feature Ratings

9.9
Employee demographic data
10
Employment history
10
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
10
Organization and location management
10
Compliance data (COBRA, OSHA, etc.)
9
10.0
Pay calculation
10
Support for external payroll vendors
10
Off-cycle/On-Demand payment
10
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
10
9.0
Approval workflow
10
Balance details
8
9.8
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
9
Employee recognition
10
10.0
Tracking of all physical assets
10
9.7
Report builder
10
Pre-built reports
10
Ability to combine HR data with external data
9
Integration with other HR capabilities ()
Not Rated
8.0
Performance plans
8
Performance improvement plans
8
Review status tracking
8
Review reminders
8
Multiple review frequency
8
8.8
Create succession plans/pools
8
Candidate ranking
8
Candidate search
9
Candidate development
10
10.0
New hire portal
10
Manager tracking tools
10
10.0
Corporate goal setting
10
Individual goal setting
10
Performance tracking
10
7.6
Job Requisition Management
7
Company Website Posting
8
Publish to Social Media
8
Job Search Site Posting
7
Duplicate Candidate Prevention
7
Applicant Tracking
8
Notifications and Alerts
8

Comments

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