Item: Paylocity
Rating: 10
Author: Trish Templeton

Overall Satisfaction with Paylocity

Use Cases and Deployment Scope

So we signed up in Paylocity in 2014 in order to move from just a standalone payroll tool to a full HRIS system that could encompass time and labor, performance management, recruiting, especially applicant tracking, onboarding, those kinds of things and benefits all in one. And so that's what it solved for us. We moved it all to one single system and now like I said, we continue to review other platforms to determine how you can continue to help us manage our organization.

Pros and Cons

Pros

Obviously, time and labor and payroll. It's time and labor time sheets are so easy, so easy for employees. We have been for many years a company that's allowed our employees to self-report that was easy to set up. California is a tough company or tough state to work in, so there's been a lot of restrictions and Paylocity has really helped us establish the rules and regulations and make sure we're compliant. We've recently moved to time clocks, so something that we had to do and that was a really easy transition to do and it's going very well. And also payroll. Payroll is so easy to run, so it's two good systems that I think have been really great.

Cons

I think for myself, I came from having experience in report and writing reports. So for me, using the report writer was pretty easy. But for our managers who are not experienced, they're looking for a lot of prebuilt reports. So I think the con has been expanding user access to managers who are not familiar with the system, who don't have the report that they need to manage their organization and so they need help writing it or we need to call Paylocity and get help building a report. So I think that's something they continue to work on and continue to enhance is reports. For me personally, it's been fine, but again, expanding the user group to people who are not experienced with the report writing.

Return on Investment

So when I first found Paylocity back in 2013 and was pitching it to the senior leadership company, my PowerPoint presentation, our return on investment was reducing errors in time and labor. We did paper time sheets back in the day back in 2007, 2008. So we were always running paper time sheets, Microsoft Excel or other standalone products, printing them out and hand keying them into a payroll system. So my ROI to our company was to save money and time on data entry and also to better manage the taxes. So we pay for the tax service, we're in 27 states having to manage that. Previously we were responsible for knowing what every state tax codes were, what every state tax compliance rules were. So with Paylocity we signed up for a tax service and that has been a huge return on investment.

Paylocity Automated Processes

So right now I think an automation tool that we use that has helped us a lot is through time and labor, or excuse me, is the recruitment tool. So for the recruitment tool, we use the applicant tracking, so we also use the background checks that coordinate with loc, which is really streamlined that process all inclusive, which is great. And then it really helps us for the hiring process and the onboarding process. So hopefully soon we're now moving to onboarding so we can have the recruitment tool and have it be streamless and move right into onboarding.

Paylocity Employee Engagement

We actively use surveys. They've been really helpful. We just did a huge change to our benefits in 2025 when we were concerned how it impacted our employees. I quickly put a survey together, so user-friendly, easy launched it in a matter of days and got positive, positive feedback. So it's timeless, it's so quick and fast. Surveys are great and very helpful and we really like that community. We don't allow our employees at this time to write their own messages, but we are slowly embracing that. But we do certainly allow the anniversary celebrations, the birthday celebrations, and we allow people to congratulate each other and that's been really great.

Usability

I'm biased because I picked Paylocity for this company, even though there has been some new leadership that has come in and tried to change it and certainly have also tried to encourage the company to evaluate other options. So Paylocity has some competition over the last 10 years. There's been a lot of popup companies that are coming up and certainly providing a lot of promise to what they can offer, but I have held firm that Paylocity is the best option for us and certainly fought off all of those recommendations to change. So my recommendation is certainly a 10 and I say that because we've been growing and Paylocity has been steady with our pace, there's been no pressure, there's constant assistance that's being offered to help us grow. So we're constantly adding modules over time so it doesn't feel like we're being heavily pressured to change, but it feels like they're certainly helping us grow at the pace that we're able to grow at.

Key Insights

Do you think Paylocity delivers good value for the price?

Yes

Are you happy with Paylocity's feature set?

Yes

Did Paylocity live up to sales and marketing promises?

Yes

Did implementation of Paylocity go as expected?

Yes

Would you buy Paylocity again?

Yes

Likelihood to Recommend

I generally will refer Paylocity to small businesses. We came from a DPI did not like I was desperate to get our company away from a DP and they just service better. I think much at the time, larger organizations, Paylocity, we were able to customize during implementation exactly how we wanted our tool to look, how we wanted our platform to look, how we wanted our formulas to work. And so I'd love to refer our small businesses, small companies so they can customize the system to meet their specific business needs.

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Paylocity Review