Paylocity
March 12, 2026

Paylocity

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paylocity

We use Paylocity as our HRIS platform. Coming from ADP at my previous employer, Paylocity is so much easier to use and service is exceptional. Paylocity handles Recruiting, Onboarding, HR & Payroll and Time & Labor for our company.

Pros

  • Time & Labor
  • Recruiting
  • Onboarding
  • Service

Cons

  • PTO
  • Recruiting Support
  • More consistent processes
  • Reduce payroll errors
  • Reduce payroll reversals
Overall it is great, but PTO tracking is very time consuming especially at the beginning of the year. Please improve PTO!!!!
Overall it is really easy to use, but the PTO problem is why I didn't rate it a 10.

Do you think Paylocity delivers good value for the price?

Yes

Are you happy with Paylocity's feature set?

Yes

Did Paylocity live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Paylocity go as expected?

I wasn't involved with the implementation phase

Would you buy Paylocity again?

Yes

Paylocity overall is a really good, solid HRIS provider. The PTO function is extremely clunky and time consuming. I feel this should be so much easier to use. Employees can't see time off requests in HR & Payroll and have to go to Time & Labor. I feel this should be a seamless easy function.

Paylocity Feature Ratings

8.8
Employee demographic data
10
Employment history
10
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
5
9.0
Pay calculation
10
Off-cycle/On-Demand payment
7
Direct deposit files
10
7.0
Approval workflow
8
Balance details
6
10.0
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
10
Asset Management ()
Not Rated
8.0
Report builder
7
Pre-built reports
9
Integration with other HR capabilities ()
Not Rated
Performance Management ()
Not Rated
Succession Planning ()
Not Rated
9.5
New hire portal
10
Manager tracking tools
9
Performance and Goals ()
Not Rated
9.7
Job Requisition Management
10
Company Website Posting
8
Publish to Social Media
10
Job Search Site Posting
10
Duplicate Candidate Prevention
10
Applicant Tracking
10
Notifications and Alerts
10

Using Paylocity

80 - Employees, managers and senior leaders
2 - AVP HR and HR Assistant
  • HR & Payroll
  • Time & Labor
  • Recruiting
  • Onboarding
We plan to stay with Paylocity

Paylocity Support

Overall support is phenomenal! We have been through a few Account Managers but once you reach the right supervisor they will pair you with a different Account Manager that better suits your needs.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Immediate help available
Support cares about my success
Quick Initial Response
Escalation required
Need to explain problems multiple times
I have no idea what premium support means? No one has ever mentioned this to me and we've been a client since 2014.
Yes - No, we've had several problems and it took multiple attempts to get it corrected.
A former account manager was able to figure out the right code for PTO to automatically deduct from the employees available balance. It is a setting in the PTO policy that auto reduces the balance when an employee requests time off.

Comments

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