Paylocity is a multi-function time saving platform
Overall Satisfaction with Paylocity
We use Paylocity for our payroll, HR, and recruiting platform. Paylocity has streamlined our process by making everything available in one platform. This is very helpful with new hires as the Recruiting module allows candidate information to flow directly in the HR Onboarding module. This helps save time and entry errors. Also having one platform to keep all HR and Payroll related documentation is helpful as we are not toggling between different ones.
Pros
- frequent improvements/updates to the software/ features
- phone customer service is quick and responsive
- communication of issues and updates so the customer is aware
Cons
- email customer service can be slow to respond and follow up
- inputting schedules - allowing for a one screen entry with breaks and notes. Currently two have to be navigated as entry of time is required and then to edit that to add breaks and notes.
- allow employees to call in and retrieve information and/or make changes on their own account. I recently had an employee call in about his W4 form and was told he was not authorized to obtain any information or make changes as he was not an authorized user. I don't want him having access to the company information, but he should have access to his own without any additional authorization. It's his own pay.
- allow for multiple supervisors to be assigned to an employee. We have a situation where two managers oversee different aspects of an employee's job, but I can only allow for one of them to be assigned as supervisor. Thus the other is limited as to what they can see as their security roll.
- allow for a supervisor or administrator to see PTO balances with pending PTO approved. When I look at an employee's PTO it shows their balance. However, when they look, it shows their balance and any pending. I don't understand why both sides don't see the same.
- time saving for sure!
- consistent processes
- reduced errors/helps to eliminate manual entry errors
Our payroll can not be automated as such because of our pay structure with a commission/bonus type revenue for some of our employees. However, integrating the time card punch with the payroll is a huge time saver. Automation almost always helps with time efficiency and productivity so it is welcomed.
Our employees have not engaged in the employee recognition and we have not done a good job at promoting it. That is where we can improve! Community is a great communication platform. However, getting employees to read it is the challenge as well. With so many ways to communicate in our technology world, people shut out a lot of it and just don't pay attention.
- Inova Payroll
- iApplicants
Paylocity exceeds our previous payroll provider by leaps and bounds. It's exactly why we switched. It is also beneficial to have our recruiting as an all in one platform rather than going between two providers.
Do you think Paylocity delivers good value for the price?
Yes
Are you happy with Paylocity's feature set?
Yes
Did Paylocity live up to sales and marketing promises?
Yes
Did implementation of Paylocity go as expected?
Yes
Would you buy Paylocity again?
Yes


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