Paylocity is a multi-function time saving platform
March 12, 2026

Paylocity is a multi-function time saving platform

Susan Ballard | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paylocity

We use Paylocity for our payroll, HR, and recruiting platform. Paylocity has streamlined our process by making everything available in one platform. This is very helpful with new hires as the Recruiting module allows candidate information to flow directly in the HR Onboarding module. This helps save time and entry errors. Also having one platform to keep all HR and Payroll related documentation is helpful as we are not toggling between different ones.

Pros

  • frequent improvements/updates to the software/ features
  • phone customer service is quick and responsive
  • communication of issues and updates so the customer is aware

Cons

  • email customer service can be slow to respond and follow up
  • inputting schedules - allowing for a one screen entry with breaks and notes. Currently two have to be navigated as entry of time is required and then to edit that to add breaks and notes.
  • allow employees to call in and retrieve information and/or make changes on their own account. I recently had an employee call in about his W4 form and was told he was not authorized to obtain any information or make changes as he was not an authorized user. I don't want him having access to the company information, but he should have access to his own without any additional authorization. It's his own pay.
  • allow for multiple supervisors to be assigned to an employee. We have a situation where two managers oversee different aspects of an employee's job, but I can only allow for one of them to be assigned as supervisor. Thus the other is limited as to what they can see as their security roll.
  • allow for a supervisor or administrator to see PTO balances with pending PTO approved. When I look at an employee's PTO it shows their balance. However, when they look, it shows their balance and any pending. I don't understand why both sides don't see the same.
  • time saving for sure!
  • consistent processes
  • reduced errors/helps to eliminate manual entry errors
Our payroll can not be automated as such because of our pay structure with a commission/bonus type revenue for some of our employees. However, integrating the time card punch with the payroll is a huge time saver. Automation almost always helps with time efficiency and productivity so it is welcomed.
Our employees have not engaged in the employee recognition and we have not done a good job at promoting it. That is where we can improve! Community is a great communication platform. However, getting employees to read it is the challenge as well. With so many ways to communicate in our technology world, people shut out a lot of it and just don't pay attention.
Overall it is easily navigated and provides a robust platform of features and information in one place. There is little lag in the loading which is helpful.
  • Inova Payroll
  • iApplicants
Paylocity exceeds our previous payroll provider by leaps and bounds. It's exactly why we switched. It is also beneficial to have our recruiting as an all in one platform rather than going between two providers.

Do you think Paylocity delivers good value for the price?

Yes

Are you happy with Paylocity's feature set?

Yes

Did Paylocity live up to sales and marketing promises?

Yes

Did implementation of Paylocity go as expected?

Yes

Would you buy Paylocity again?

Yes

I have already recommended Paylocity to another company and they are using it. The ability to streamline multiple platforms into one is the key feature as it saves time. Also, the speed of loading, the customer service help, and the ease of payroll processing are all reasons why we like utilizing Paylocity. It would be nice to have a referral bonus program as I was told there wasn't one when I referred the company and they signed up.

Paylocity Feature Ratings

Employee demographic data
10
Employment history
Not Rated
Job profiles and administration
8
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
7
Organization and location management
Not Rated
Compliance data (COBRA, OSHA, etc.)
Not Rated
Pay calculation
10
Support for external payroll vendors
Not Rated
Off-cycle/On-Demand payment
9
Benefit plan administration
9
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
9
Approval workflow
10
Balance details
7
Annual carry-forward and encashment
10
View and generate pay and benefit information
9
Update personal information
10
View job history
9
View company policy documentation
9
Employee recognition
10
Tracking of all physical assets
Not Rated
Report builder
9
Pre-built reports
9
Ability to combine HR data with external data
9
Performance plans
9
Performance improvement plans
9
Review status tracking
9
Review reminders
9
Multiple review frequency
9
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
New hire portal
10
Manager tracking tools
10
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Job Requisition Management
10
Company Website Posting
10
Publish to Social Media
Not Rated
Job Search Site Posting
9
Duplicate Candidate Prevention
9
Applicant Tracking
9
Notifications and Alerts
10

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