Paylocity is not a good system
Updated February 12, 2019

Paylocity is not a good system

Jamie Powers, PHR | TrustRadius Reviewer
Score 4 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paylocity

We use Paylocity across the entire organization as our HRIS and payroll vendor.
  • The main thing that Paylocity does well is the self-service portal for employees. It is aesthetically pleasing, easy to use and full of information for employees.
  • Another thing is the "impressions" that employees can give to each other to say "job well done" for something.
  • There are many areas where Paylocity can improve. Customer service is definitely one of them. They are very slow to respond, if at all. They put no sense of urgency on matters. They tell you they will find out an answer and get back to you then they don't.
  • There is so much missing functionality between this system and my last (Paycor) that I can't even remember everything.
  • Switching to Paylocity was the worst decision I've ever made in my career.
  • Paylocity was cheaper than the vendor that I switched from, but you get what you pay for.
Now having switched to Paylocity from Paycor, I completely regret my decision and will be switching back. Unfortunately for me, the Paylocity sales team is apparently very good at their job. After switching and learning my colossal error, I told my salesperson that I felt he sold me a book with a beautiful cover and crap for contents.
In 2019 while using my current system, Namely, I'm updating my rating of Paylocity to 4. I thought Paylocity was bad, but there is definitely worse out there. I will still never recommend Paylocity to anyone.

Paylocity Feature Ratings

Employee demographic data
8
Employment history
8
Job profiles and administration
7
Workflow for transfers, promotions, pay raises, etc.
6
Organizational charting
8
Organization and location management
8
Compliance data (COBRA, OSHA, etc.)
7
Pay calculation
8
Support for external payroll vendors
Not Rated
Benefit plan administration
9
Direct deposit files
Not Rated
Salary revision and increment management
7
Reimbursement management
Not Rated
Approval workflow
6
Balance details
8
Annual carry-forward and encashment
7
View and generate pay and benefit information
8
Update personal information
9
View job history
Not Rated
View company policy documentation
8
Employee recognition
9
Tracking of all physical assets
Not Rated
Report builder
2
Pre-built reports
2
Ability to combine HR data with external data
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
5
Review reminders
4
Multiple review frequency
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
New hire portal
9
Manager tracking tools
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated