Great product
Updated July 14, 2020

Great product

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Software Version

Professional

Overall Satisfaction with SolarWinds Pingdom

It is being used by our datacenter and cloud team, to monitor our home pages from different countries. We also have ping monitors against our ISPs gateway and DNS monitor.
  • Monitoring DNS and html.
  • Alarms.
  • Troubleshooting.
  • Would like the ability to add custom monitors and satellites.
  • It has helped speed up any problem-solving situation thus decreasing any downtimes.
Support is helpful with fast response times.

Do you think SolarWinds Pingdom delivers good value for the price?

Yes

Are you happy with SolarWinds Pingdom's feature set?

Yes

Did SolarWinds Pingdom live up to sales and marketing promises?

Yes

Did implementation of SolarWinds Pingdom go as expected?

Yes

Would you buy SolarWinds Pingdom again?

Yes

Pingdom is ideal for web and network monitoring. It is very fast when it comes to sending alarms.

SolarWinds Pingdom Feature Ratings

SolarWinds Pingdom Premier Support

SolarWinds Pingdom Support

ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
No - We dont really need it, at least for how we use it
When we had a couple of routing problems with an ISP on monitors in south-america,

Using SolarWinds Pingdom

It's very easy and intuitive to use.