PingPlotter - The plot thickens (more than just a ping)
July 18, 2023

PingPlotter - The plot thickens (more than just a ping)

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with PingPlotter

I use PingPlotter to determine faulty communication links in a path. Problems like failure between a site and centralized services may appear and PingPlotter can help identify where efforts should be focused. The use case most recently is an authorization server intermittently times out. By connecting to the environment and running PingPlotter, the hops between the site and centralized services could run and help identify where the problem stems.
  • Provide Path discovery better than a simple traceroute
  • Identify latency
  • Provides historical information to identify potential issues overnight or several nights
  • The hops can be tricky when switches use themselves as the next hop. It would be an improvement if PingPlotter could discern if a "hop" was the same device and account for loss or latency. Currently, in this scenario, it shows latency on the device when truly non exists.
  • Path tracing
  • Latency identification
  • Packet Loss reporting
  • I can't calculate the ROI. But it certainly could assist in returning stability when problems are encountered which ultimately would have a positive impact on operational costs.
I am not aware of any tools like PingPlotter.

Do you think PingPlotter delivers good value for the price?

Yes

Are you happy with PingPlotter's feature set?

Yes

Did PingPlotter live up to sales and marketing promises?

Yes

Did implementation of PingPlotter go as expected?

Yes

Would you buy PingPlotter again?

Yes

The best scenario and best results are seen when the path does not reuse the same device for the "next hop". It is less well suited in situations where the path is being tricked by the re-use of devices for the next interface. This is seen required in many networks where the proper type of connection is not on an end device and the core device is used to provide a fiber to copper sort of "pass-through" connection.

PingPlotter Feature Ratings

Automated network device discovery
7
Network monitoring
7
Baseline threshold calculation
7
Alerts
7
Customizable reports
7