Overall Satisfaction with Pipedrive
Our sales department used Pipedrive, along with the assistance of the marketing department to get the software up and running, as well as integrate the software with Hubspot and other marketing tools that we used. It helped us collect leads, push them through a pipeline, and determine the next steps for the leads we had.
- Customization was very intricate.
- Great cost, a fraction of Salesforce.
- Customer support was helpful.
- Not as automatic as Salesforce, lots of manual work.
- Integrations sometimes had a bit of trouble.
- Took some users time to get the hang of it.
- Helped us to manage and control sales.
- Took lots of marketing time to customize the platform.
- Took lots of marketing time to integrate the platform.
- Salesforce Lightning Platform (formerly Salesforce App Cloud), Google Voice, Airtable and monday.com
Pipedrive was the best option for our company because the price is right for a small company! Before Pipedrive, we were just tracking sales in excel spreadsheets, and Pipedrive I believe is the next best step if you want to graduate from spreadsheets, but not take your company all the way to using Salesforce.