Item: PitchBook
Rating: 7
Author: Verified User

Overall Satisfaction with PitchBook

Use Cases and Deployment Scope

PitchBook is used to support both investor relations and new investment business development. Searches are conducted to identify potential new investors, to keep track of energy & cleantech deal flow, and for benchmarking performance. Data is also sync'd with our CRM system. Alerts are set up to share new research, deals, and fundings that happen with in our industry.

Pros and Cons

Pros

Tracks funding rounds for start-ups and growth equity investments
Provide performance data for fund managers and fund familys
Provides interesting research on specific investment sectors
Allows companies/managers to manage their content

Cons

Morningstar research is not particularly helpful or insightful; opportunity to leverage analyst reports
Excel plugin is limited and download restriction is frustrating
Enterprise access vs. user model

Return on Investment

Has helped identify new investors and their preferences
Has helped benchmark our funds vs. others
Saved time in finding good contact information for BD purposes

Customer Service

Have felt well supported by the account team, however, as is typically, there is a fair amount of turnover at the account support level. It can also be challenging to renegotiate every year or two and pricing does not feel as transparent as it could be to make the process seamless.

Comprehensive Data Quality

We use PitchBook to run searchs, supplement our internally gathered data, and to compliment the data in our CRM systems or other subscriptions. The alerts and deal tracking provide ways to quickly get up to speed on capital raises and emerges companies which support our BD efforts significantly. Generally PitchBook data is pretty good and is updated and corrected quickly.

Usability

PitchBook has a friendly UX, robust search, and is pleasing to look at. The site is quick and the layout of information in both the website and app is pretty good. Data can generally be exported and watchlists and saved searches can be created. Support team can also help with finding / exporting data.

Alternatives Considered

S&P Capital IQ, Crunchbase, Preqin and FactSet

PitchBook excels at private company data and has significantly improved its coverage of investors and funds. It is generally more easy to navigate and information is updated frequently. It is not nearly as strong with public, credit or market data including access to news and analyst reports. PitchBook cannot cover our total financial / deal needs.

Key Insights

Do you think PitchBook delivers good value for the price?

Yes

Are you happy with PitchBook's feature set?

Yes

Did PitchBook live up to sales and marketing promises?

Yes

Did implementation of PitchBook go as expected?

Yes

Would you buy PitchBook again?

Yes

Other Software Used

FactSet, Enverus, AlphaSense, Preqin, Dakota Marketplace, Bloomberg Terminal

Likelihood to Recommend

PitchBook has great data for start-ups but it is an expensive subscription. If you are looking for a subscription that covers both new/start-up data plus fund manager performance and profiles then it can support a lot of the needs. It is, however, not a complete replacement for other services that also embed lots of public company and market intelligence (CapIQ, FactSet, etc.) so it probably can't completely replace those services in your org.

PitchBook Feature Ratings

Comments

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Sally Davis
(Vendor Representative) commented 10 months ago
Thank you for your review Were glad to hear PitchBook has improved your investor relations and business development efforts. We appreciate your feedback regarding our pricing model and our public data. Thanks for being a PitchBook customer

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