Pivotal Tracker Review
January 11, 2016

Pivotal Tracker Review

Roy Maultasch | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Pivotal Tracker

We use Pivotal Tracker as a tool when building websites, applications, and mobile games for outside clients. It's used by our project managers to keep projects organized, and keep tabs on bugs and features. It's essential for QA since it allows for one streamlined process of registering, discussing, and ultimately, fixing the problem.


  • Clearly displays the status of a story, and clears up lines of communication on that front.
  • Allows for prioritization of features and bugs.
  • Allows for developers to estimate the difficulty and time needed for a story, so that project managers can adequately plan out sprints.


  • Used to have a newsfeed-type feature with all the updates from the previous day. They removed it. I liked getting a snapchat of what changed from before.
  • When signing up for email alerts, can be inundated with emails for every change to the status of a story.
  • Communication on stories through the comment section can be a little difficult, and not very organized.
  • We are definitely more efficient since it handles communication on story updates for us.
  • Our products are better since we don't lose track of the bugs we find.
  • Communication through the company has improved.
I personally prefer Pivotal Tracker to Trello, but Trello has it's advantages. Trello, through its card system, allows for more organization at a more specific level than Pivotal Tracker does. Pivotal Tracker has better bug tracking with its status updates, and gives a project manager a better idea of the state of a story.
I've enjoyed using Pivotal Tracker, and found it's great for QA and bug finding/fixing. When building something and implementing features, it's good at keeping track of the stories, but a lot of it's functionality isn't as useful. Overall, it's definitely a worthwhile addition to the building of many assorted projects.


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