Useful tool but confusing to administrate
April 06, 2022

Useful tool but confusing to administrate

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Planview Spigit

We were moving away from a manual approach of capturing ideas and using a more systematic approach. Since we also already had the other Planview suite of tools, we figured it was best to continue with them. Elements from our project management system were integrated into Spigit and they were able to help us get set up and going pretty quickly as needed. The Planview Spigit system was implemented globally within our company, but mostly within the R&D department. We are still looking to see in what other ways we can use it with other departments.
  • Crowdsourcing
  • Idea capture
  • Reporting/Analytics
  • Idea collaboration
  • Idea analysis
  • User friendly interface.
  • Organize the administrative settings to be easier to use.
  • Clearer indication on what settings do what.
  • Be able to customize it even more.
  • Assigning tasks on an idea.
  • Capturing Ideas.
  • The chat with a Spigit support for help, my favorite feature!
  • Positive: Global capture of ideas from different Operating Company R&D teams.
  • Negative: Administration can be tricky.
  • Positive Impact: Faster flow of ideas.
  • Negative Impact: None.
I wasn't on the committee that compared other services or products, but I came into the company soon after to help be an admin.

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Planview Spigit is best suited for capturing ideas and processing them for acceptance (or in our case, successful transition from idea to project). It might not be best suited for survey type of activities or capturing generic information. For example, if we wanted to check with all associates if they prefer t-shirts or water bottles as swag, or if they can communicate to us about a safety issue.