Useful tool but confusing to administrate

We were moving away from a manual approach of capturing ideas and using a more systematic approach. Since we also already had the other Planview suite of tools, we figured it was best to continue with them. Elements from our project management system were integrated into Spigit and they were able to help us get set up and going pretty quickly as needed. The Planview Spigit system was implemented globally within our company, but mostly within the R&D department. We are still looking to see in what other ways we can use it with other departments.