Playvox is everything
September 08, 2021

Playvox is everything

Thais Reis Soares | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Playvox

Our entire company uses Playvox. In my area, we access support materials in customer service, we have training, we do evaluation, we have our monitoring and rewards too.

  • Training of modalities that I use to serve my clients.
  • Reviews of my service flow.
  • Use of material to work, with details on how to serve.
  • I get monthly bonuses from my performance.
  • Agent evaluations.
  • Agent bonuses.
  • I could have a chat, ask questions.
  • Facilitates the training process.
  • Saves agents time.
  • Enabling feedback to be sent.
  • Playvox
We only use Playvox.

Do you think Playvox delivers good value for the price?

Yes

Are you happy with Playvox's feature set?

Yes

Did Playvox live up to sales and marketing promises?

Yes

Did implementation of Playvox go as expected?

Yes

Would you buy Playvox again?

Yes

I believe Playvox is necessary in all areas, especially in companies with teams.

Using Playvox

500 - All areas of the business.
500 - Various areas, from HR to public service.
  • Evaluation.
  • Training.
  • Base material.
  • Feedback.
  • Feedback.
  • Awards.
  • Evaluations.
  • Meetings.
  • Chat rooms.
  • Online celebrations.
Because, this tool helps in my entire area of ​​work in the company.

Evaluating Playvox and Competitors

  • Product Usability
Training, Feedback, and Rewards
I only have good things to say about this platform.