Critical and contemporary analysis of Playxvox
September 08, 2021
Critical and contemporary analysis of Playxvox

Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Playvox
Playvox is being used in a way that it stores various information about the company's procedures, as well as a community where communications are passed and feedback about the work you do within the company is also passed on. There is also a reward in points which can be exchanged for prizes within the Playvox store.
Pros
- Store information
- Pass feedbacks
- Easy navigation
- Forward information
Cons
- Audio description.
- Research tool.
- Quality monitoring.
- Library.
- Statistical basis.
- ASAPP Customer Experience Performance (CXP)
Playvox has better performance and organicity compared to the others. With Playvox you have a more fluid environment where it's simple to find knowledge bases in addition to having a great feedback system where users can get a sense of its development, compared to other employees working in the same area within the company, being able to visualize your learning curve.
Do you think Playvox delivers good value for the price?
Yes
Are you happy with Playvox's feature set?
Yes
Did Playvox live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Playvox go as expected?
I wasn't involved with the implementation phase
Would you buy Playvox again?
Yes
Comments
Please log in to join the conversation