Polycom at Work!!
Anonymous | TrustRadius Reviewer
November 10, 2017

Polycom at Work!!

Score 8 out of 10
Vetted Review
Verified User
Review Source

Modules Used

  • RealPresence Group 310
  • RealPresence Group 500

Overall Satisfaction with Polycom RealPresence Group Series

It is used for the entire company to facilitate calls globally. It helps lower the need for travel while still allowing face to face communications.
  • Easy and attractive interface
  • Integrates well with a control system
  • Very easy to manage via web
  • Better integration with Cisco CUCM
  • Adding audio calls can sometimes be tricky when dial tones are needed
  • Put labels on the new remotes so people know which buttons do what
  • Huge savings on travel expenses.
  • Increased collaborations and productivity.
  • Good results have caused more purchases of video equipment.
The reliability has been about 98%. The occasional reboot is needed. I have only had one unit completely die on me.

The video quality is always top notch as long as the connection allows. All internal calls typically look amazing.
To be honest, the audio has always been flawless. I cannot tell a difference with any of the settings turned on or off.

I never get any echo either.
Other departments have been testing and using them. I am unaware of there opinions at this point.
Any place where solid video conferencing is needed. The small [package] provided enterprise level video conferencing.