Item: Polycom RealPresence Group Series
Rating: 7
Author: Verified User

Overall Satisfaction with Polycom RealPresence Group Series

Use Cases and Deployment Scope

It is used by all the HQ offices. It is primarily utilized to connect associates between the geographically distributed home offices as well as, a bit, from HQ to the branch offices scattered around the country.

Pros and Cons

Pros

The actual video signalling and quality are great.
There is a ton of flexibility in configuration, although several options are missing, as compared to the HDX series.
The platform is solid...we rarely have failures.

Cons

The global direction access is garbage. Six remote button pushes to access such a frequently used feature? And not even an API command to jump directly to it?
Both scheduled and dynamic provisioning should be supported from RPRM.
Really, still a separate license for 1080p? It is mainstream now, not a value add.

Return on Investment

The introduction of video at the firm has, over time, significantly reduced travel cost.
The added value of Polycom is getting harder and harder to justify in most situations anymore. When low cost software video is delivering such great quality...it is hard to justify tripling the cost of a small room to add Polycom.

Alternatives Considered

The quality and flexibility of the GS still wins...but not by a big enough margin to justify it as often as we used to.

Likelihood to Recommend

When it comes to deploying a Group Series (GS) endpoint or not, our decision primarily focuses around the size and complexity of the room. For many rooms, we can't justify the cost...which is MANY times that of even a GREAT USB webcam and audio system. We, more or less, only put them in complex, Crestron controlled rooms.

Comments

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Still Powerful, but losing relevence slowly

Modules Used