Go for it
January 26, 2018

Go for it

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Modules Used

  • RealPresence Group 310
  • RealPresence Group 700
  • Soundstructure, Eagle Eye Director 2

Overall Satisfaction with Polycom RealPresence Group Series

My company uses the Group Series to teleconference with our remote offices and third-party companies using Skype for Business as the backbone for transport. Without adding any significant cost to infrastructure or time, my company was able to implement the Group Series solution at a rate of one office in one day. We were able to overcome the issue of a soft speaker by also installing the SoundStructure module.
  • Amazing audio
  • Simple setup
  • Easy for users to understand
  • Many options for room sizing
  • The ability to share camera feed and content simultaneously
  • More layout options
  • Increase user ability to schedule rooms
  • Increase users' ability to join calls without IT assistance
  • Impress guests with capabilities
Group Series is mostly reliable if everything is set up perfectly. I have had issues of freezing video and failed updates. Most of the issues have cleared up recently and Polycom is not stopping with their improvements. The Director 2 is an amazing device that provides speaker tracking that works great.
We currently do not use the Acoustic Fence but the NoiseBlock technology is fantastic. When end users are not talking the noise block technology will block out all incoming sound it does not recognize as human speech as if that end of the conversation was muted. This keeps the experience of using the product top notch.
Any room where you would want to hold a meeting or face to face conversation or even if it is just an audio call, the Group Series is compatible and scalable with any size room. Probably the least advisable solution would be a small office. For that Polycom has the Trio to assist.