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The Polycom RP Trio is a Solid Solution
October 18, 2017

The Polycom RP Trio is a Solid Solution

Bear Meiring | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

8800

Overall Satisfaction with Polycom RealPresence Trio

We use the Polycom Trio in our conference room across our organization. It provides our conference rooms with a high quality Skype for Business audio experience. We are in the process of replacing legacy conference room phones with the Trios. The feedback we've received from our end users on the Trio's audio quality has been outstanding. What a great product!
  • The Trio has top notch audio quality.
  • The direct integration with Skype for Business works well.
  • The ability to remote manage and configure the Trio devices is helpful and somewhat a must in the enterprise.
  • I would like the micro USB input to be located under the phone so it's out of sight for users that like to unplug things.
  • A longer cable for the expansion microphones would be preferred so the cables could be run under the table (the cable path is not always direct).
  • The Trio has increased conference call productivity with the ability to easily join a S4B meeting.
  • Remote configuration helps to reduce IT burden.
The Trio is well suited for a medium to a semi-large conference (depending on the size and layout of the conference room). It also would be a good solution for an executive office where the executive prefers using a speakerphone and might have others in their office during a conference call. The Trio is not a great fit for very large conference rooms or a room where the furniture gets reconfigured often.