Great hardware, not so great support.
October 31, 2017
Great hardware, not so great support.
Score 7 out of 10
Vetted Review
Verified User
Software Version
8800
Overall Satisfaction with Polycom RealPresence Trio
Trio is a wonderful addition to an Office 365 Skype setup. Once implemented it is seamless. Trio fills out the 'last mile" of a unified communications solution, making every conference room connected with the wider eco-system.
- Skype meetings
- Good audio quality
- Ease of use.
- Polycom's hardware is great. Their re-sellers and support however are awful. If you can figure it out yourself it's brilliant. If you are relying on re-sellers to implement properly... good luck, unless you are a huge client.
- It has helped automate tedious meeting setup for regular users.