A must Use software for small and medium businesses
January 11, 2017

A must Use software for small and medium businesses

Hussain Jawadwala | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with ProcessMaker

The processmaker tool has been a real help in automating some of my workflow in my department. We are using it for managing the HR process to handle incoming candidate resumes. The tool has helped to streamline the HR work. Hiring and managing human resources has been a great ease with the simple drag and drop workflow designer. Also, it is easy to design and modify the workflow without having deep programming knowledge.
  • Easy workflow designing
  • Case tracking
  • Highly flexible and general purpose
  • I am still not able to achieve complicated workflows. May be a developer to create a plugin is required.
  • The UI can be more attractive and colourful.
  • It has made my staff life easier with the easy UI.
  • Have to invest less time to train the staff on what to do and when.
  • For reports, plugins have to be developed, that seems to be an additional cost.
It is far cheaper than JIRA. I have used JIRA , the UI is good as compared to processmaker. But compared to workflow designing and management, I found processmaker far easier. And yes ProcessMaker requires less resources to run on.
It is best suited for organisation that needs to automate a simple workflow which generally gets messed up in a manual system. It is easy to use and design. A small and medium sized business must go for it. If you are looking for a too complex workflow design then you may need to hire a process maker plugin developer.

ProcessMaker Feature Ratings

Process designer
8
Process simulation
7
Business rules engine
8
SOA support
8
Process player
7
Support for modeling languages
7
Form builder
8
Model execution
8
Social collaboration tools
3
Dashboards
7
Standard reports
7
Custom reports
5
Content management
8