Procore Review
July 11, 2017

Procore Review

Emerson Dolby | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Procore

In an attempt to centralize all forms of communication and documentation throughout the life of our projects, we turn to Procore as the answer. Not only does it allow for better communication amongst project team members but it enhances the overall over/subcontractor experience when working with our company and Procore. It allows us to be consistent with procedure and replicate our success across all projects.
  • Accepts Criticism - Procore has a vast array of functionality, but there are times that they cannot do things. Through their innovation link you can submit ideas for adoption and actually communicate and interact with others who have the same problems to find a solution.
  • Customer Service - By phone, email, or live chat, Procore's support staff is wonderful. They are very knowledgeable about the software and are very quick to solve any problems you might have
  • As much as it pains me to say, at this point in time Procore isnt the "End All Be All" program. They certainly have room to improve. They have partner integrations with dozens of external programs to supplement the needs of contractors and other involved parties, but they still have some framework that could improve the Procore Platform.
  • Well worth the cost
  • BIM 360
Procore has a much more vast functionality. Its truly much more than a document management system like many other programs out there. Its have the capabilities to be a central location for every aspect of a construction project. And not to mention I think Procore has one of the greatest user interfaces out there for this type of program. In this industry we don't always have the most technologically savvy people, but with this easy going program, people are becoming experts in its use.
One of the things that enjoy the most about using procore is its ability to be paperless. Everything you would need for documentation can be found and used on procore without a hard copy. This is especially useful for drawing markups. You have the ability to see changes in the documents in real time and truly be confident you are working off of the most updated set whenever you pull up a page.

Procore Feature Ratings

Plan distribution & viewing
10
Plan markups & sharing
10
Document sharing
9
Issue tracking & punchlists
7
Photo documentation
10
Jobsite reports
8
RFI tools
8
Collaboration & approvals
9
As-built drawings
9
Mobile app
6