Proofpoint Security Awareness Training: Best in the bunch
September 16, 2019
Proofpoint Security Awareness Training: Best in the bunch
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Proofpoint Security Awareness Training (formerly Wombat Security)
Our organization uses Proofpoint Security Awareness Training to educate our entire organization on security best practices. While the training offered covers a wide range of security topics (topics that mostly align with the 8 - 10 commonly accepted security domains) we mostly focus on topics related to digital threats. We typically assign 1 training module per month to all employees, usually focused on phishing, email or web safety. We also use Proofpoint's ThreatSim that allows us to send simulated phishing emails to our users. We typically send 2-3 simulations per quarter.
- Proofpoint makes access to training simple. Each user receives an email at the start of the training campaign that contains a unique link to their assigned training. Users do not have to have a password to access the training.
- Proofpoint's training modules are unique and designed to involve the user without allowing them to ignore the training. They do this by not using audio or videos, keeping the topic and text simple, styling graphics to aid in displaying timely information, and require some but not excessive interaction.
- The ThreatSim phishing platform is excellent. They have a lot of templates to use but also allow customization.
- Though the training is well designed, I have found some of my users are able to click inattentively through the training. The quizzes in some senses are too easy. Some of the questions they answer are too obvious even if you didn't pay attention to the training.
- Scheduling training in advanced could be easier. Their platform does not have any "overview" of all scheduled training, a feature that would greatly aid my scheduling efforts. You have to click over to ThreatSim to see your phishing campaigns. You have to click into the Training section to see your schedule training. Having a simple feature that would show everything scheduled in a list or calendar view, where you could view a week, month, quarter or year of schedule activities would make scheduling a lot easier for me.
- The platform is expensive. We only have 10 users and are paying $2500. It is my understanding this is their minimum and we could have a couple of hundred users. Small businesses need training too.
- We saw an average of 20% improvement in our employees understanding Cyber Awareness Training (as judged by Proofpoint's initial evaluation and an end of year evaluation).
- A couple of our users have noticed suspicious emails and reported them rather than click. We likely avoided 5 or more phishing attempts, again we only have 10 users total.
I think Proofpoint's design and training are the best in the bunch, but the other products certainly hold their own.
Do you think Proofpoint Security Awareness Training delivers good value for the price?
Yes
Are you happy with Proofpoint Security Awareness Training's feature set?
Yes
Did Proofpoint Security Awareness Training live up to sales and marketing promises?
Yes
Did implementation of Proofpoint Security Awareness Training go as expected?
Yes
Would you buy Proofpoint Security Awareness Training again?
Yes