Brings Awareness and Training to your Employees.
September 16, 2019

Brings Awareness and Training to your Employees.

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Proofpoint Security Awareness Training (formerly Wombat Security)

We use it mainly for training our employees to be aware of malicious emails and what to look for. It is being used for everyone that has an email address. With Proofpoint, we block hundreds of emails a day but for any that may slip through, we need to train our people to think before they click.

Pros

  • Brings a high level of awareness to our people who are the last line of defense.
  • Training materials/videos are good and do not take a lot of time.
  • Easy to use and setup.

Cons

  • Some reporting in Exchange 2013 and older do not always report users actions.
  • Adding user groups take a bit of time.
  • It is hard to see what positive impact as it is hard to say what the user would have done without the training. Overall, it appears to be successful.
We already used ProofPoint so we thought it would be a better fit. The other products may have looked better but pricing was good. Do not increase pricing.
They are quick to respond and help as well as proactively reach out to see how things are going.

Do you think Proofpoint Security Awareness Training delivers good value for the price?

Not sure

Are you happy with Proofpoint Security Awareness Training's feature set?

Yes

Did Proofpoint Security Awareness Training live up to sales and marketing promises?

No

Did implementation of Proofpoint Security Awareness Training go as expected?

Yes

Would you buy Proofpoint Security Awareness Training again?

Yes

There is a wide range of campaigns to choose from but more content for Canadian customers would be good to have.

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