PRTG for Remote Server Monitoring
February 16, 2016

PRTG for Remote Server Monitoring

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with PRTG Network Monitor

We currently use PRTG to monitor our servers in an off site data center. We currently use it to monitor all the web, database, and application servers at the remote site. It works great at giving us real time performance data on our servers. What I personally like about network monitor are the custom alerts that can be configured for it. It has been a great tool for our organization.
  • It has an easy to use interface, that requires no training to use.
  • A user can create custom reports and alerts for each server being monitored.
  • The system requires little maintenance to keep working properly.
  • The web interface can be a little slow to work with.
  • It can be difficult to find specific settings needed to configure different nodes.
  • There are multiple interfaces, and it can be hard to change into the interface that is best for each user.
  • It has done a great job at aiding in monitoring a VPN connection and saving time in verifying that servers are still working in a connection failure scenario.
  • PRTG has done great in sending status reports when needed without any failure. This has been very useful since employees don't always have time to login to monitor the servers.
  • There have been issues with PRTG where administrators have gotten over 100 emails due to a small issue with one server for a short amount of time.
Both PRTG and Solarwinds work great, and they are great systems. But for the specific task of monitoring and alerting if there is a VPN connection failure, PRTG works great at monitoring and sending out a status report when a failure does occur. I like both products, but I find PRTG has an easier interface for alerts and reports.
I have found that it works great in a remote setting. One of the primary uses is to monitor a VPN connection, and to notify me that all servers are still alive and working properly if the VPN connection fails. In this setting the system excels and does a fantastic job with the status reports when a failure does occur.

PRTG Feature Ratings

Automated network device discovery
Network monitoring
Baseline threshold calculation
Network capacity planning
Not Rated
Packet capture analysis
Not Rated
Network mapping
Customizable reports
Wireless infrastructure monitoring
Not Rated
Hardware health monitoring