PRTG is great for your smaller IT department !
January 29, 2019

PRTG is great for your smaller IT department !

Jason Shaw | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with PRTG Network Monitor

We utilize PRTG for the internal monitoring of all network infrastructure including firewalls, switches, servers, and IP phones. PRTG is a one-stop shop for our monitoring and alerting needs as a small business with limited infrastructure.

Pros

  • PRTG is extremely useful in reporting the basics.
  • Simple interface.
  • A number of sensors available to monitor.

Cons

  • It can be overwhelming for the first-time user. I would like to see additional basic setup features.
  • We are able to identify potential issues and resolve while avoiding downtime.
PRTG is much easier to set up and start using and pricing is much better.
PRTG works great for monitoring/alerting on events inside your corporate network. I find it limited when troubleshooting IP phone issues but that is not really our focus.

PRTG Feature Ratings

Network Performance Monitoring
8.0
Automated network device discovery
10
Network monitoring
10
Baseline threshold calculation
10
Alerts
10
Network capacity planning
5
Packet capture analysis
5
Network mapping
5
Customizable reports
5
Wireless infrastructure monitoring
10
Hardware health monitoring
10

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