Item: PRTG Network Monitor
Rating: 8
Author: Verified User

Use Cases and Deployment Scope

We use PRTG Network Monitor to monitor and alert all LAN, WAN, VPN, and website-related load balancers, switches, routers & firewalls for connectivity, latency, and throughput. It is being used mainly by 1 team/department. It addresses the problems of having high-level as well as finely-granular views in one pane including historical & trending of network throughput and usage, and proactive issue alerting.

Pros and Cons

Allows for very easy agentless additions of monitors.
Gives simplified views and customizable dashboards in the WUI.
Gives excellent outputting/exporting options for structured historical data.

The WUI overall, although it is thorough, could use some simplification to find what you are looking for.
The WUI could also give better dependency linking, the existing tool is difficult to use.
An HTML5/more enhanced/more interactive UI design.

Most Important Features

Real-time monitoring, trending & alerting of network throughput, latency, or connectivity issue.
One pane of glass for multiple administrators and upper management for a bird's eye view of network health.
Simple-to-implement monitoring.
Excellent vendor support.

Return on Investment

Enhanced response times of network issue discovery and subsequent resolution.
Trendline changes foresight and increased capacity planning/change time.
Auto-adds of new network hardware brought online, decreasing admin overhead and setup time.

Key Insights

Do you think PRTG Network Monitor delivers good value for the price?

Yes

Are you happy with PRTG Network Monitor's feature set?

Yes

Did PRTG Network Monitor live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of PRTG Network Monitor go as expected?

I wasn't involved with the implementation phase

Would you buy PRTG Network Monitor again?

Yes

Other Software Used

Extreme Ethernet Switches, Extreme BlackDiamond, AT&T Communications Outsourcing, VMware ESXi, PowerProtect DD (formerly Dell EMC Data Domain), Dell EMC Unity, Dell EMC Avamar, Citrix ADC (formerly NetScaler ADC), Aruba Networks Wireless LAN (WLAN), SecureAuth IdP, Schneider Electric Smart-UPs, formerly from APC, Pulse Connect Secure (SSL-VPN)

Likelihood to Recommend

From my experience, PRTG NM is very well suited for medium to large companies with geo-dispersed, On-Premise/Bare Metal hardware or software-defined network equipment needing robust and efficient monitoring and alerting systems. Also, if you are needing excellent historical logging/trending with visual interpretations (graphs, charts, etc.) PRTG excels in this. The setup and administration of the system itself, although it can vary slightly by make/model of endpoint devices, can almost always be achieved by relatively inexperienced admin staff.

PRTG Network Monitor: A turnkey, fire & forget solution!

Overall Satisfaction with PRTG Network Monitor