Complex but flexible network monitoring software
May 02, 2021

Complex but flexible network monitoring software

Yaniv Vararu | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with PRTG Network Monitor

PRTG is used only by the R&D department in our organization. We're using it to monitor some of our services and databases, but not all of them. It helps us understand if something major "got broken" with our product and if there are servers or databases which are completely unavailable or unstable.
  • Ping for general availability of servers every constant time interval.
  • By doing so, we can check statistics of availability over a period of given time.
  • You can set different monitors for different needs.
  • The UI is very "old" and not appealing.
  • It's also not intuitive enough, UX-wise.
  • Setting availability monitors on different services and databases.
  • Checking availability statistics over time, in order to see trends.
  • Getting instant email alerts in case of monitoring failures.
PRTG is with us for years, the same goes for pingdom. We didn't select one over the other, we use all of them but sometimes for different monitoring needs and sometimes in parallel for the same needs. Some of these tools were chosen not for monitoring purposes (for example, for our product's logs reporting), but since they also have monitoring tools we use them as well.

Do you think PRTG Network Monitor delivers good value for the price?


Are you happy with PRTG Network Monitor's feature set?


Did PRTG Network Monitor live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of PRTG Network Monitor go as expected?

I wasn't involved with the implementation phase

Would you buy PRTG Network Monitor again?


Since I'm not the one who configures the system and the different monitors, it's a bit difficult to explain, but I'd say that, in general, it's a very complex but very flexible software if your needs are diverse. In case you have basic monitoring needs, I guess it'll be easier to use a more basic monitoring service.

PRTG Feature Ratings

Network monitoring
Baseline threshold calculation
Not Rated
Network capacity planning
Not Rated
Packet capture analysis
Not Rated
Network mapping
Customizable reports
Not Rated
Wireless infrastructure monitoring
Not Rated
Hardware health monitoring
Not Rated