Our products & new features get developed faster
Overall Satisfaction with Qualaroo Insights
Qualaroo makes it easier for our different groups to collaborate. Across our company, over a dozen teams have access to the tool as part of their workflows. These teams continually use the data they receive from customers to shape their thinking and prioritize what they test. The simplicity and ease of this approach to information-gathering are especially important to us because we ship new features as quickly as we can.
When we first onboard new team members to Qualaroo, we immediately hear many different ways they want to use its surveying features – and they often start running these within the week. As an organization, we follow the ‘small teams’ model in order to move quickly and deliver at least one new functionality every week. Using insight-gathering platforms that every team can use helps us stay coordinated despite how quickly we’re aiming to deliver these new features.
- Qualaroo’s question engine connects fragmented data points spread across all the customer feedback gathered from varied sources.
- Qualaroo allows us to connect with our customers’ questions directly so that we can focus on the most important ones on priority.
- The insights we get from Qualaroo surveys help us prioritize which hypotheses to formally run as an experiment first, and which to implement straight away.
- There is no scope of customizing their code. Their integrations run fine, but we would like to merge certain surveys in precise ways with our testing platforms.
- We want to see more varieties of themes because many new joinees want to run new versions of surveys and tests with striking visual patterns, etc.
- I’m nitpicking on a similar qualm here but maybe they could break out of the gray interface, it makes the process seem dull.
- Qualaroo gives us the insights we need to answer specific questions, connect with our customers, and in general feed ideation during early stages of product discovery.
- The speed with which our product R&D teams can go from 0 to getting usable data is highly valuable to us. We operate and move quickly, so our tools must be self-serve and easy to use in order to be viably added to our team’s development process. Qualaroo is like that, so we have been sticking with it. In less than 5 minutes, teams can go from having almost entirely opinion-backed ideas to having ones that are data-backed by targeted customer feedback. This step in the discovery process makes us more efficient and increases the chance that the experiments we run will yield a positive impact.
- Understanding and anticipating customer needs is the backbone of our product development strategy. All our employees are encouraged to identify and address these needs in some way as part of their jobs. We have an in-house feedback collection process that also runs on Qualaroo to see what our collaborative minds can think of.
Do you think Qualaroo Insights delivers good value for the price?
Yes
Are you happy with Qualaroo Insights's feature set?
Yes
Did Qualaroo Insights live up to sales and marketing promises?
Yes
Did implementation of Qualaroo Insights go as expected?
Yes
Would you buy Qualaroo Insights again?
Yes