Qualaroo Reviews

13 Ratings
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Score 8.6 out of 100

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Reviews (1-2 of 2)

Vanessa Johnson | TrustRadius Reviewer
October 22, 2013

Qualaroo is still the king of microsurveys

Score 7 out of 10
Vetted Review
Verified User
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Support Rating

8
Qualaroo is quite responsive, but the representative my team spoke to seemed to have difficulty understanding the technical aspects of the product. They were unable to provide a clear answer about how to compute the response rate. However, they did extend our free trial as well as allow us to see beyond the first 50 responses (you are limited on the free plan).
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Anonymous | TrustRadius Reviewer
December 31, 2014

Qualaroo: a reliable solution in a fast-changing market

Score 7 out of 10
Vetted Review
Verified User
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Support Rating

7
Qualaroo support is prompt, but seems ad hoc. From my limited experience, I would say that Qualaroo doesn't have a very rigorous process in place for tracking cases yet. It's all email-based with no customer portal where you can see your cases (current and historical). On the positive side, I haven't had to submit a support case in over 10 months, so it's entirely possible that their processes have evolved in the interim.
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Feature Scorecard Summary

Survey templates (3)
8.3
Themes (3)
8.0
Custom logo/branding (3)
7.4
Changes to live survey (4)
8.8
Question design help (3)
8.3
Multiple question types (4)
7.2
Survey logic flexibility (4)
5.5
Response tracking (4)
9.0
Data export (4)
9.0
Standard reports (3)
9.0
Custom reports (3)
5.7
Analytics (3)
5.1
Access controls (4)
8.2
Compliance (4)
8.6
Vendor-offered crowdsourcing (2)
5.3
Respondent restrictions (4)
7.0

About Qualaroo

Qualaroo Insights allows you to survey or nudge site visitors at various stages of their visit, to gather insights and generate sales leads.

Qualaroo Competitors

Pricing

  • Has featureFree Trial Available?Yes
  • Does not have featureFree or Freemium Version Available?No
  • Entry-level set up fee?No