More than just an online survey tool
March 19, 2021
More than just an online survey tool
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Qualaroo Insights
We like it because we can use a single tool to achieve different goals within and outside the organization.
We use Qualaroo across the whole organization in different departments. We use it to run internal surveys as well as marketing and customer feedback surveys. Our business development team sends surveys to clients to get insights about how well our products and services are performing and what needs to improve.
Our Human Resources team uses it to run internal surveys to collect employee feedback on various aspects of our organization. Qualaroo solves the problems associated with personal interviews, such as biased feedback, or reluctance by bringing anonymity to collect reliable employee feedback.
- Apart from the initial effort, it is reasonably simple to use.
- It gives us a number of survey types, such as website surveys, to embed in the webpage. Then it has link surveys that can be sent to anyone via URL link. We use link surveys to run internal surveys.
- It also has a plethora of targeting and personalization options to design your survey, like branding, targetings, survey design, etc.
- The Survey management dashboard needs to be improved to provide more functionality.
- The UI is simple to use, but a bulk action button is needed in the dashboard.
- There is a need for pre-built template options for employee surveys.
- It has helped us establish the feedback based optimization process for our products. We are continuously making improvements to our products, so survey feedback helps us stay on the right track.
- It has made it easy to figure out the preferences and interests of our customers. We use online surveys to collect feedback about proposed features. We can then implement the ones that appeal most to our customers, both functionally and aesthetically.
- The internal survey mechanism has helped us create a healthy environment for our employees. With Qualaroo, we were able to identify areas for improvement to create a better workplace environment for our employees.
Do you think Qualaroo Insights delivers good value for the price?
Yes
Are you happy with Qualaroo Insights's feature set?
Yes
Did Qualaroo Insights live up to sales and marketing promises?
Yes
Did implementation of Qualaroo Insights go as expected?
Yes
Would you buy Qualaroo Insights again?
Yes