One of the best user feedback software we have used
December 17, 2021

One of the best user feedback software we have used

Anurag Pandey 🚀 | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Qualaroo Insights

We use Qualaroo for collecting feedback on our website and generat[ing] leads on our web pages. It gives us more control to target the right people using advanced targeting options. We use branched surveys to redirect users to the relevant pages depending on their survey answers. It helps to guide the visitors through the conversion funnel more efficiently.
  • The question branching feature is very effective in driving customers to relevant links. We show the branched survey nudges to the visitors and redirect them to the relevant pages depending on their answers.
  • The advanced targeting options are well designed. We can combine different target conditions with a few clicks to show the surveys to the right people.
  • The ability to export the survey report helped us to use the feedback with our CRM tools.
  • It would be more effective if the reporting section had more filter options.
  • Needs a way to give a bird-eye view of all the question branches in a survey to work faster.
  • We have a lot of benefits after using Qualaroo and we have a positive ROI
In addition to generating leads on our website, Qualaroo collects feedback on our website. With the advanced targeting options, we can target the right people.

Do you think Qualaroo Insights delivers good value for the price?

Yes

Are you happy with Qualaroo Insights's feature set?

Yes

Did Qualaroo Insights live up to sales and marketing promises?

Yes

Did implementation of Qualaroo Insights go as expected?

Yes

Would you buy Qualaroo Insights again?

Yes

Because I use so many tools for collecting feedback, but Qualaroo is the best for me. And it is easier to use, so that's why I give this rating.
I personally suggest[ed] Qualaroo with my senior and we [have] gotten great results, [so] that's why we give this rating.
It has helped to generate more leads using survey nudges. It produced a higher response rate than pop-up surveys and helped us to increase relevant traffic on various web pages.

Qualaroo Feature Ratings

Survey templates
10
Themes
9
Custom logo/branding
10
Changes to live survey
9
Question design help
9
Multiple question types
9
Survey logic flexibility
9
Response tracking
8
Data export
9
Standard reports
9
Custom reports
9
Analytics
10
Vendor-offered crowdsourcing
9
Respondent restrictions
9
Access controls
9
Compliance
9