Item: Quickbase
Rating: 10
Author: Gilbert Spigelman MPM, CSM

Overall Satisfaction with Quickbase

Use Cases and Deployment Scope

We currently use Quick Base for customer bid creation, help desk ticket tracking, resource scheduling, and reviewing resource skills.

Pros and Cons

Pros

Easily scalable
Link various data sources in a single place
Quick Base is extremely easy to learn
Quick Base University for everyone, and [it's] free

Cons

Visibility to Pipelines created by other users
Transfer of Pipeline ownership
Form UI needs updating

Key Insights

Do you think Quickbase delivers good value for the price?

Not sure

Are you happy with Quickbase's feature set?

Yes

Did Quickbase live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Quickbase go as expected?

Yes

Would you buy Quickbase again?

Yes

Several times companies I have worked at attempted to get rid of Quick Base and move everything to Salesforce. Each time, they were unsuccessful. Salesforce.com is not low code and not very customizable. It was meant to implement processes the way it was designed. It doesn't allow customization based on a company's processes. So how can a company be unique if they have to do business how everyone else does it?

Likelihood to Recommend

To this day, I have not found a use case where Quick Base was not a contender. If someone asks for a solution, I find a way to make it work in Quick Base. The true challenge is to ensure documentation is always created for every application. Data Dictionaries are extremely useful for future developers when application ownership is handed off.

Quickbase Feature Ratings

Comments

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Quick Base.... A product designed the way you need it