A platform you never knew you needed!
Updated August 04, 2021
A platform you never knew you needed!
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Quickbase
Quickbase is one of the central applications used at our company to handle multiple aspects of our company's operations. We use it for asset tracking, user management, user provisioning, user onboarding, billing, reporting, partner portal, and going forward, every other business workflow that we need to add, will likely end up being tracked within Quickbase.
Further, we also use the Quickbase API to link with our infrastructure to automate user provisioning and maintenance, while removing as much human error as possible from the process.
Further, we also use the Quickbase API to link with our infrastructure to automate user provisioning and maintenance, while removing as much human error as possible from the process.
Pros
- Creating extremely useful reports is tremendously easy in Quick base. This makes it very simple for us to keep on top of any sort of statistics, reports, and other items that help with our growth.
- It is an extremely easy platform to create complex relationships on, without the need of knowing in-depth database development.
- It has a nice interface which is consistently improving. It allows almost infinite flexibility. It's almost as if you can dream it, you can probably achieve it.
Cons
- I have said this in previous reviews and will say it again here about Quickbase. Though reporting is good, it is not brandable in a detailed fashion, nor is the display customizable. This requires the use of 3rd party developers to make those things available. It is not a show stopper, but it certainly would make everything more streamlined and self-contained
- Pricing is quite steep. On multiple occasions, I've been wanting to refer small clients to Quick base, but haven't been able to, due to the high priced entry point plan which is out of the reach of most small businesses. The good news is that Quickbase does tend to negotiate better pricing to accommodate business need.
- The Sandbox feature could use some improvement.
- Quickbase forms could use an overhaul with better UI and organization.
- Dynamic form rules are fantastic, but can get a bit unruly when having a lot of them.
Do you think Quickbase delivers good value for the price?
Yes
Are you happy with Quickbase's feature set?
Yes
Did Quickbase live up to sales and marketing promises?
Yes
Did implementation of Quickbase go as expected?
Yes
Would you buy Quickbase again?
Yes
We only tried FileMaker Pro before Quickbase, and it was quite hard to achieve what we needed. It took a few days to figure out how to create a couple relationships in FileMaker Pro, where we were able to develop almost our whole application in the same amount of time in Quickbase.
Quickbase Feature Ratings
Quickbase Support
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success | None |
I just have the main support that comes with the application, and it has proved to be sufficient for our needs.
Yes - Yes. Bugs are acknowledged, and I am notified with a follow up when the bug is fixed.
Honestly, I have received exceptional support at every interaction with their team.
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