The Best Platform for Custom Business Apps
April 15, 2020

The Best Platform for Custom Business Apps

Brad Eisenberg | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Quick Base

I create Quick Base applications for businesses to help them operate efficiently, measure how they're doing, and achieve transformation improvements to their business.

Use cases are varied including CRM, Project Management, Scheduling, Inventory Management and more. Many businesses come to Quick Base because they're struggling to run their business off of spreadsheets, off-the-shelf tools that don't work for their business, or across multiple unconnected systems.

For my small business clients, Quick Base is typically used across their entire organization. Larger companies tend to use Quick Base at a departmental level.

Pros

  • Can be completely customized to the needs of your business.
  • Can be implemented at a fraction of the time and cost of a custom coded solution.
  • Can easily scale with the changing needs of businesses.

Cons

  • Has limited "in-the-box" integration options.
  • Automated workflows aren't very comprehensive.
  • BUT will be rolling out a new tool called "Pipelines" to improve on automation & integration.
While Salesforce has a much larger market share, I prefer Quick Base when it comes to custom app development. Even with Lighting, many of Salesforce's back-end tools needed to customize forms and processes are not actually low-code and require a pretty good understanding of Ajax and other coding languages. Salesforce is also more expensive per user than Quick Base for comparable plan levels.

Where Salesforce shines over Quick Base is that you can start with an "out of the box" solution like their Salescloud CRM that will work on day 1 and then tweak from there.
Quick Base is great for companies struggling to run their business off of spreadsheets. It's also perfect for companies who operate in niche industries or have complex requirements that can't be met by an off the shelf solutions.

Most use cases are for business who intend to use the app internally to improve business processes. Creating applications that are intended to be used primarily by customers wouldn't be the best fit.

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