Item: Quickbase
Rating: 3
Author: Verified User

Overall Satisfaction with QuickBase

Use Cases and Deployment Scope

QuickBase is being used to create tickets, assign and prioritize tasks, and triage incoming bugs/issues. I create tickets for my projects for QAing and publishing online courses.

Pros and Cons

Pros

Easy to look up your own open tickets
Easy to see the status of a ticket
Easy to see the age of a ticket and who it was assigned to

Cons

The UI is pretty hideous and clunky; I prefer Trello

I use Trello for my own projects. Our production team chose to use QuickBase after using Smartsheet for a while. I believe they like QuickBase but if I had to pick, I would pick Trello for ease of use, clean UI, and better functionality.

Likelihood to Recommend

It's just personal preference and honestly, QuickBase is better than nothing. We were previously using Smartsheet, which was OK, but QuickBase has a more robust functionality in terms of drilling down to specifics (age of ticket, when a ticket closes, who's working on what, etc.). I think QuickBase is suitable for a less tech savvy crowd. For my day to day tasks I prefer Trello.

Comments

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QuickBase newbie